Confidence Ford of Norman
Norman, OK
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We had the pleasure of working with Gary Williams on the purchase of a new truck. He went above and beyond with a level of service that absolutely exceeded our expectations. Though the entire staff was fant purchase of a new truck. He went above and beyond with a level of service that absolutely exceeded our expectations. Though the entire staff was fantastic to work with, our heartfelt thanks specifically go to Gary Williams, Travice Ward, Joe Galindo, Mike Lang and of course Dale Daniels for making this experience well worth coming from Alaska to Oklahoma to complete. Dealers across the nation should take note as this should be the standard ~~ the bar is set high ladies and gentlemen. Shop at Reynolds Ford and you won’t be disappointed. More
Very pleased with entire process. The purchase was seamless. I was not able to pick up the new F150 so it was delivered to me and I was shown all the new updates to the model year. Very happy. Jana seamless. I was not able to pick up the new F150 so it was delivered to me and I was shown all the new updates to the model year. Very happy. Jana knows the vehicles very well and if a question is asked that she doesn’t she finds out and replies promptly. More
Gary Williams, the salesman was honest and not pushy. He made our buying experience very easy. Sean in the Finance Dept. was efficient and made the paperwork process painless. We would definitely return to made our buying experience very easy. Sean in the Finance Dept. was efficient and made the paperwork process painless. We would definitely return to this dealership if we needed to purchase a vehicle. So if your looking for a vehicle, make sure and ask for Gary Williams! More
I highly recommend Reynolds Ford of Norman for purchasing a new or used car. They took the time to search for a car for me until we found the one I wanted. a new or used car. They took the time to search for a car for me until we found the one I wanted. More
This has been one of the best car buying experiences I have ever had. David Franklin was no pressure, very polite and helpful. Joe in Finance was very good at explaining the paperwork. I feel I got a v have ever had. David Franklin was no pressure, very polite and helpful. Joe in Finance was very good at explaining the paperwork. I feel I got a very good deal on my car and trade in. More
The dealership had a great selection of vehicles. It was a great experience from sales to finance. I Would highly recommend working with and buying from Krysta! a great experience from sales to finance. I Would highly recommend working with and buying from Krysta! More
Reynolds ford and Nolan Peterson specifically made the process of buying a car very smooth, with no pressure. Sean got us a super low interest rate and all the paper work was easy and clear. We explained process of buying a car very smooth, with no pressure. Sean got us a super low interest rate and all the paper work was easy and clear. We explained a road trip to OKC was not something we could do, and Nolan delivered it personally! My wife and I are very pleased with the vehicle and the A+ customer service, Reynolds ford is an excellent place to buy a car! More
My car was sold to me without matching lug nuts or the jack that went with the car. Clearly this was not found until AFTER I left the dealership...and ended up with a flat tire...which I could not change jack that went with the car. Clearly this was not found until AFTER I left the dealership...and ended up with a flat tire...which I could not change. The service department is full of arrogant, belittling, disrespectful men who seem to think WOMEN are stupid. Clearly if you quote me 30-50$ when I drop off my car..regardless of whether it is your department or not...I do not expect a $120 bill upon arrival. Please check your male ego at the door and lower your voice as you do work in customer service. More
Great customer service. Found the right truck and didn’t push me in to something I didn’t want. Great Experience!I can’t say enough about Reynolds and the great service. push me in to something I didn’t want. Great Experience!I can’t say enough about Reynolds and the great service. More
This was probably the best experience I've had buying a car in over 30 years. Our salesmen - Daniel Elbers and Enrique Villagran along with the sales department was professional, very helpful, and with no car in over 30 years. Our salesmen - Daniel Elbers and Enrique Villagran along with the sales department was professional, very helpful, and with no pressure. I would highly recommend this dealership. More