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Confidence Ford of Norman

Norman, OK

4.5
1,033 Reviews

825 N Interstate Dr.

Norman, OK

73069

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Showing 1,033 reviews

November 24, 2020

We had the pleasure of working with Gary Williams on the purchase of a new truck. He went above and beyond with a level of service that absolutely exceeded our expectations. Though the entire staff was fant More

by Matthew & Jennifer Adams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dale Daniels definitely gets 5 stars for an exceptional level of service for his dealership overall, Mike Lang, Joe Galindo, Travice Ward, Gary Williams
Nov 30, 2020 -

Confidence Ford of Norman responded

Matthew and Jennifer, thank you for this outstanding review. Gary, Travis, Joe, Dale and myself have all enjoyed working with you. I am glad we had the opportunity to deliver above and beyond all expectations during your visit. Alaska is quite the distance but even so we hope to see you again. Thank you for trusting us with your vehicle purchase and thank you again for this amazing review. Best Wishes, Mike Lang - GM

November 10, 2020

Very pleased with entire process. The purchase was seamless. I was not able to pick up the new F150 so it was delivered to me and I was shown all the new updates to the model year. Very happy. Jana More

by dannyb
Price
Recommend Dealer
Yes
Employees Worked With
Jana Mason
Nov 13, 2020 -

Confidence Ford of Norman responded

Thank you for sharing your experience and taking the time to write this review. We are glad to hear that Jana was able to help you with the purchase of your new F-150! We appreciate you and your business very much and we look forward to seeing you again in the future. Best Wishes, Mike Lang - GM

November 06, 2020

Gary Williams, the salesman was honest and not pushy. He made our buying experience very easy. Sean in the Finance Dept. was efficient and made the paperwork process painless. We would definitely return to More

by Splatt1975
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Porterfield, Gary Williams
Nov 09, 2020 -

Confidence Ford of Norman responded

Thank you for taking the time to give Gary and Sean this great review. I am glad to hear that your visit was smooth and hassle free as it should always be. We would also like to thank you for choosing our dealership for your vehicle purchasing needs and please know that we look forward to seeing you again in the future. Best Wishes, Mike Lang -GM

October 23, 2020

I highly recommend Reynolds Ford of Norman for purchasing a new or used car. They took the time to search for a car for me until we found the one I wanted. More

by L.S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Adams
Oct 27, 2020 -

Confidence Ford of Norman responded

I am very glad we had the opportunity to serve you! We hope you enjoy your new car for many years and know that we look forward to seeing you again in the future. Best Wishes, Mike Lang - GM

October 19, 2020

This has been one of the best car buying experiences I have ever had. David Franklin was no pressure, very polite and helpful. Joe in Finance was very good at explaining the paperwork. I feel I got a v More

by SC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Galindo, KyOnda Martin, David Franklin
Oct 23, 2020 -

Confidence Ford of Norman responded

We are always pleased to read great reviews such as this. I am glad to hear both David and Joe were able to make your visit to our dealership a great one. Thank you for taking the time to give us your feedback and thank you for your business. We look forward to seeing you again in the future. Best Wishes, Mike Lang - GM

October 15, 2020

The dealership had a great selection of vehicles. It was a great experience from sales to finance. I Would highly recommend working with and buying from Krysta! More

by Explorer20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Krysta Saldana
Oct 16, 2020 -

Confidence Ford of Norman responded

Thank you for sharing your experience and taking the time to write this review. Your feedback is very important to us. We are glad to hear that Krysta was able to help you with the purchase of your new vehicle! We appreciate you and your business very much and we look forward to seeing you again in the future. Best Wishes, Mike Lang - General Manager

October 12, 2020

Reynolds ford and Nolan Peterson specifically made the process of buying a car very smooth, with no pressure. Sean got us a super low interest rate and all the paper work was easy and clear. We explained More

by gd
Recommend Dealer
Yes
Employees Worked With
Sean Porterfield, Nolan Peterson
Oct 16, 2020 -

Confidence Ford of Norman responded

We always strive to deliver only the best customer service possible! I am pleased to hear that Sean and Nolan were both able to make your visit to our dealership a great one. Thank you for taking the time to give us this review and thank you for your business. Best Wishes, Mike Lang - GM

October 01, 2020

My car was sold to me without matching lug nuts or the jack that went with the car. Clearly this was not found until AFTER I left the dealership...and ended up with a flat tire...which I could not change More

by girlfriendrn37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bryan Beninger, Jason Berger
Oct 12, 2020 -

Confidence Ford of Norman responded

We are sorry your visit to our dealership failed to meet your expectations, and please know we are always striving for the best possible customer experience. I looked into your files and noticed that the quote for the repairs was given to your son and he approved the quote. I am sorry if there were any communication errors. Thank you, Ken Hines - Fixed Operations Manager

September 25, 2020

Great customer service. Found the right truck and didn’t push me in to something I didn’t want. Great Experience!I can’t say enough about Reynolds and the great service. More

by ckalinski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lang, John VanEaton, Franco DelCastillo, Steve Adams
Sep 29, 2020 -

Confidence Ford of Norman responded

Thank you for sharing your experience and taking the time to write this review. We are very happy to hear that we were able to help you with the purchase of your new truck! We appreciate you and your business very much. Best Wishes, Mike Lang - GM

September 24, 2020

This was probably the best experience I've had buying a car in over 30 years. Our salesmen - Daniel Elbers and Enrique Villagran along with the sales department was professional, very helpful, and with no More

by Toby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Elbers, Enrique Villagran
Sep 25, 2020 -

Confidence Ford of Norman responded

Thank you for this great review and for taking the time to write this review. Your feedback is very important to us. We are glad to hear that Daniel and Enrique were able to help you during your visit to our dealership! We hope you enjoy your new car! Thank you for recommending us, we do appreciate you and your business very much. Best Wishes, Mike Lang - GM

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