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Confidence Ford of Norman

Norman, OK

4.5
1,033 Reviews

825 N Interstate Dr.

Norman, OK

73069

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Showing 1,033 reviews

February 03, 2021

Christian Richardson was my sakes rep. He went above and beyond to accommodate me at every turn. I’m sure I was more than hard to work with considering I had what I wanted and what I budgeted for. It took m More

by Nick Wade
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Franco DelCastillo, Christian Richardson
Feb 04, 2021 -

Confidence Ford of Norman responded

Thank you Nick for giving Christian and Franco such a stellar review. We always strive to go above and beyond all expectations and I am glad that showed during your visit. We understand the need to take your time when making a big decision and we take pride in being there for each and every customer to help them during this decision. Thank you again for this review and thank you for your business. Best Wishes, Mike Lang - GM

February 01, 2021

Everyone here was super friendly and made the buying process quick and easy! I would definitely recommend them to anyone looking for a new car! More

by Garvinpaige3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Sandlin, Franco DelCastillo, Nickey Jones, Gary Williams
Feb 04, 2021 -

Confidence Ford of Norman responded

We are always excited to hear great feedback like this. Thank you for choosing our dealership for your vehicle purchase and thank you for this review. Best Wishes, Mike Lang - GM

January 25, 2021

Great bunch of people to work with. This is our ninth vehicle to buy from Reynolds and will not be our last. Highly recommended dealership. More

by Mej1957
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
G Dhaliwal And Mike Lang
Jan 26, 2021 -

Confidence Ford of Norman responded

Thank you so much for your continued business. We enjoy each and every visit with you and we look forward to seeing you again soon. Best Wishes, Mike Lang - GM

January 21, 2021

Was treated well at the Norman dealership. I was misinformed about a pickup at the Oklahoma City location. I was told a pickup that I was interested in was at the Oklahoma city location. After havin More

by paul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Franco DelCastillo, Nolan Peterson
Jan 26, 2021 -

Confidence Ford of Norman responded

Paul, I am very sorry to hear about the mishap that took place during your visit. We always strive to deliver only the best service. We very much appreciate you and your business and we hope to have the opportunity to prove our customer service skills are better. Best wishes, Mike Lang - GM

January 15, 2021

In a most hospitable setting, we were able to share our thoughts with Gary Williams and amazingly quick, he was guiding us to a small array of vehicles for consideration. Incredible, but each fit our need More

by joecarter1932
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Porterfield, Gary Williams
Jan 18, 2021 -

Confidence Ford of Norman responded

Joe, I am glad to hear that Gary was able to help direct you to the perfect vehicle that fit your needs. Thank you for taking the time to give us this wonderful review and thank you for your business. Best Wishes, Mike Lang - GM

January 05, 2021

Friendly, quick service. Josh made finding and buying a new car fast and simple. He answered all our questions and was very patient and helpful. More

by JJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Galindo, Joshua Rogers
Jan 08, 2021 -

Confidence Ford of Norman responded

Thank you for taking the time to give us this review. I am glad to hear that Josh was able to help you during your visit. Please let us know if there is anything else we could assist you with. Best Wishes, Mike Lang - GM

December 15, 2020

Great experience! Enrique Villagran was knowledgeable and thoughtful. Even came in on his day off to help us and showed us the Reynold's way to treat a customer. This was our second new love my new Expe More

by Robert Fitzgerald
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lang, Mike Cochran, Sean Porterfield, Rick Dougherty, Enrique Villagran
Dec 21, 2020 -

Confidence Ford of Norman responded

Robert, thank you for taking the time to give Enrique and our dealership this amazing review. I am glad to hear you had another great visit here at Reynolds. We hope you enjoy your Expedition for many years to come. Please feel free to contact us if you need any further assistance. Best Wishes, Mike Lang - GM

December 08, 2020

Great experience! Steve our salesman met our needs quickly and efficiently. Everyone went above and beyond. I love my new Ford Edge. Thank you Mr. Daniels for the pretty pen! More

by cd0658
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Franco DelCastillo, Steve Adams, KyOnda Martin
Dec 11, 2020 -

Confidence Ford of Norman responded

We are very glad you are happy with your purchase along with the service you received from our team members. It's always wonderful to hear from our satisfied customers. We hope you enjoy your new Edge for many years to come. I will let Mr. Daniels know that you love your new pen! Best Wishes, Mike Lang - GM

December 07, 2020

Jared Tietz was a pleasure to work with. He was very straightforward & honest. Our buying experience was not a hassle in any way for us. The finance department was also very friendly & not pushy at all. More

by JodyBrown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Franco DelCastillo, Jared Tietz
Dec 07, 2020 -

Confidence Ford of Norman responded

Jody, thank you for this amazing review. I am very glad to hear that Jared and our team helped make your visit a great one. We hope you enjoy your new vehicle! Please let us know if there is anything else we could assist you with. Best wishes, Mike Lang - GM

December 04, 2020

Josh Rogers, salesman was very friendly, helpful and worked to find the vehicle that fit our needs. He did not pressure us to make a decision and let us take the time to make our decision to buy. More

by tbrunette14
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sean Porterfield, Joshua Rogers
Dec 07, 2020 -

Confidence Ford of Norman responded

I am very glad to hear that Josh was able to help you find the perfect vehicle that fit your needs. We always strive to deliver only the best service and I am glad that showed during your visit to our dealership. Thank you for taking the time to give us this great review and thank you for your business. Best Wishes, Mike Lang- GM

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