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Concordville Subaru - Service Center

Glen Mills, PA

4.8
1,923 Reviews

1,923 Reviews of Concordville Subaru - Service Center

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February 18, 2022

Fast and friendly service. Constant communication on status and when my car would be ready More

by DANUERYSM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2022 -

Concordville Subaru responded

Hi, DANUERYSM! Thank you for the 5-star rating. We're delighted to hear that you left the dealership satisfied with our services. We look forward to your next visit. Take care! Sincerely, Moe Laraki, General Manager

February 18, 2022

Everyone is very pleasant and easy to work with. Great service. Just hope the infotainment center is finally fixed. More

by KIM.STEININGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2022 -

Concordville Subaru responded

Hi, KIM.STEININGER! thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, Moe Laraki, General Manager

February 18, 2022

My contact was Melissa McElwee. She always is kind, respectful, and I wouldn't know what to do without her. My husband died on September 27, 2021, and John always took care of the More

by HBSSWARTHMORE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2022 -

Concordville Subaru responded

Hi, HBSSWARTHMORE! Thank you for the stellar rating. We're happy to hear that working with Melissa led to such a positive experience. Please let us know if there's anything else we can help you with. We hope to work with you again soon. Take care! Sincerely, Moe Laraki, General Manager

February 17, 2022

Very professional, customer satisfaction always top priority and I am very happy to be a part of the Suburu family More

by KWRIGHT4636
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2022 -

Concordville Subaru responded

Hi, KWRIGHT4636! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. We look forward to your next visit. Safe travels! Sincerely, Moe Laraki, General Manager

February 17, 2022

The service department at Concordville Subaru has been excellent. The facility is clean, the service is prompt and efficient, and the staff extremely friendly. We have both of our Subaru service they're r More

by CLIFF.CORDANI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Catrambone
Feb 18, 2022 -

Concordville Subaru responded

Hi, CLIFF.CORDANI! Thank you for the 5-star rating. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Take care! Sincerely, Moe Laraki, General Manager

February 17, 2022

John was very understanding and give me that I needed to. I will go back in may for inspection More

by David
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
Feb 18, 2022 -

Concordville Subaru responded

Hi, David! Thank you for the positive rating. We're happy to hear that working with John led to such a positive experience. We look forward to your next visit. Have a wonderful day! Sincerely, Moe Laraki, General Manager

February 17, 2022

They where very helpful, accommodating and knowledgeable. John the service associate was very helpful in getting the work done at the price he quoted. More

by LUCAS.PEREA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
Feb 18, 2022 -

Concordville Subaru responded

Hi, LUCAS.PEREA! Thank you for the stellar rating. We're happy to hear that working with John elevated your experience with us. We hope to work with you again soon. Have a great day! Sincerely, Moe Laraki, General Manager

February 16, 2022

My service advisor Mr. Mark Rodgers was a gentleman and scholar. I told him my issues with my vehicle and he told me he would take care of it. His expertise was honest and More

by tonyknott302
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Concordville Subaru responded

Hi, tonyknott32! Thank you for the 5-star rating. We're delighted to hear that working with Mark elevated your experience with us. We hope to work with you again soon. Have a great day! Sincerely, Moe Laraki, General Manager

February 16, 2022

Concordville Subaru is always quick to get me in and resolve the issue. Excellent customer service! More

by PAULACR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Concordville Subaru responded

Hi, PAULACR! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Have a wonderful day! Sincerely, Moe Laraki, General Manager

February 15, 2022

This dealers service department is always prompt and courteous. They explain everything as they go along and keep you informed on the progress. More

by BGW28
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Catrambone
Feb 16, 2022 -

Concordville Subaru responded

Hi, BGW28! Thank you for the 5-star rating. We're happy to hear that working with the team led to such a positive experience. We look forward to your next visit. Have a great day! Sincerely, Moe Laraki, General Manager

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