Back

Concordville Subaru - Service Center

Glen Mills, PA

4.8
1,923 Reviews

1,923 Reviews of Concordville Subaru - Service Center

Sort by
April 11, 2023

I wanted to know why my car was misfiring and what needed to be done to get it running smoothly again. Instead I was given a long list of that and other faults and told to ditch the car. Thanks for nothing. More

by Misfire on cylinder 1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave Zegac
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2023 -

Concordville Subaru responded

Hi Misfire on cylinder 1, We’re sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, Moe Laraki - General Manager

April 10, 2023

Good service and good behavior, It was a pleasure visiting concordville Subaru. The service was done on time! More

by Shraban Kumar Acharya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Caraballo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2023 -

Concordville Subaru responded

Hi Sharban Kumar Acharya, We appreicate your 5-star review. We are glad to hear you were satisfied with your visit. We hope to see you soon. Take care. Sincerely, Moe Laraki - General Manager

April 10, 2023

Wow! Mark the service manager went well beyond my expectations. I admit I'm a skeptic. And when I couldn't get my parked 2018 Outback e-brake to release c More

by Judith
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2023 -

Concordville Subaru responded

Hi Judith, Thank you for your 5-star review. We are glad to hear Mark went above and beyond during your vehicle's service. We are looking forward to seeing you soon. Have a great day. Sincerely, Moe Laraki - General Manager

April 09, 2023

Concordville Subaru service staff are always courteous & thorough! And I love that my car gets washed everytime I take it in for service. Nice touch! More

by larimar123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Caraballo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2023 -

Concordville Subaru responded

Hi larimar123, Thank you for your 5-star review. We are delighted to hear you were satisfied with your service. We hope to see you soon. Take care. Sincerely, Moe Laraki - General Manager

April 08, 2023

Courteous, friendly service. They started servicing my car before my actual appointment time as they knew I was waiting there for the car. I always have a pleasant experience w More

by NITABALDERSTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My employee is not listed. Her name is Stephanie Kruger
Apr 10, 2023 -

Concordville Subaru responded

Hi NITABALDERSTON, We appreciate your kind review. We are delighted to hear our team took excellent care of you throughout your experience. We hope to see you on your future visits. Have a great day. Sincerely, Moe Laraki - General Manager

April 08, 2023

Top notch service. Very kind and welcoming. Wish the pricing was better but that’s what you expect when coming to a dealership. Stephanie was great More

by WINTERS805
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Caraballo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie
Apr 10, 2023 -

Concordville Subaru responded

Hi WINTERS805, We appreciate your kind review. We are delighted to hear Stephanie was excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Moe Laraki - General Manager

April 07, 2023

Service at Concordville is always amazing. They are very trustworthy and will make it impossible to buy from anyone else. More

by DMALONEY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Kruger
Apr 10, 2023 -

Concordville Subaru responded

Hi DMALONEY0, We appreciate your 5-star review. We are delighted to hear you were satisfied with your service visit. We are looking forward to seeing you soon. Take care. Sincerely, Moe Laraki - General Manager

April 07, 2023

Everyone is pleasant and helpful. And the restroom was clean.My repair was done in a timely manner. More

by Marti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Caraballo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2023 -

Concordville Subaru responded

Hi Marti, We appreciate your kind review. We are delighted to hear our service team was excellent during your vehicle's service. We hope to see you soon. Have a great day. Sincerely, Moe Laraki - General Manager

April 07, 2023

Great service. Wait time estimate was exact. I was called to approve service. Great people car cleaned. More

by CINDIHOYT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Caraballo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2023 -

Concordville Subaru responded

Hi CINDIHOYT, Thank you for your 5-star review. We are glad to hear our team was excellent throughout your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Moe Laraki - General Manager

April 07, 2023

Customer service was friendly, attentive and no pushy sales. Best service by far, better than Toyota and Dodge. More

by SHORTY7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Zegac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2023 -

Concordville Subaru responded

Hi SHORTY7, We appreciate your kind review. We are glad to hear our team made your experience excellent. We are looking forward to seeing you on your next visit. Have a great day. Sincerely, Moe Laraki - General Manager

...
9
...