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Concordville Subaru - Service Center

Glen Mills, PA

4.8
1,923 Reviews

1,923 Reviews of Concordville Subaru - Service Center

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October 06, 2022

Quick appointment, friendly staff issue resolved quickly, great follow-up with me on if I am satisfied with the service More

by Jvelez1331
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dana Violi
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Oct 07, 2022 -

Concordville Subaru responded

Hi Jvelez1331, We appreciate your 5-star review. We are delighted to hear you were satisfied with your service. We are looking forward to seeing you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

October 06, 2022

I bought my 2017 Outback from them but I keep going back for the service department! More

by ANTHONY3710
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dana Violi
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Oct 07, 2022 -

Concordville Subaru responded

Hi ANTHONY3710, Thank you for your 5-star review. We are glad to hear our team was excellent during the servicing of your Outback. We are looking forward to seeing you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

October 06, 2022

Excellent service. Everything was explained perfectly. They offered a loaner without me even asking. Wonderful!!!! More

by Andrea T.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Zegac
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2022 -

Concordville Subaru responded

Hi Andrea T., Thank you for your 5-star review. We are delighted to hear our team was excellent during your visit. We hope to see you on your next visit. Have a great day. Sincerely, Chuck DeSantis - General Manager

October 06, 2022

Everyone was very friendly and professional. My car was ready when they said it would be and freshly washed. Very clean dealership. More

by MPREED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Zegac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Caraballo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 07, 2022 -

Concordville Subaru responded

Hi MPREED, We appreciate your 5-star review. We are glad to hear you were satisfied with your service. We are looking forward to seeing you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

October 05, 2022

Salesman Matt was fantastic to work with. Made the purchase a breeze. Dealership staff was great from start to finish. More

by RSR1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khaled Malik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Raysor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Fitzgerald
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Oct 06, 2022 -

Concordville Subaru responded

Hi RSR1, Thank you for your 5-star review. We are glad to hear Matt made your experience excellent with us. We hope to see you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

October 04, 2022

Prompt and good service. It was easy to schedule the service using the internet. I also like that the Subaru dealership is nearby! More

by Eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Caraballo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 05, 2022 -

Concordville Subaru responded

Hi Eric, Thank you for your 5-star review. We are glad to hear you were satisfied during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

October 03, 2022

Excellent Service experience 👏 and is always best-known service team. Nice work team Subaru. Thank you More

by KRISHNA.DADANA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2022 -

Concordville Subaru responded

Hi KRISHNA.DADANA, Thank you for your 5-star review. We are delighted to hear our team was excellent during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

October 02, 2022

They are always helpful and answer all questions. When booking a service, they are prompt and informative. Julian was especially attentive. More

by NKARAFEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Zegac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Caraballo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2022 -

Concordville Subaru responded

Hi NKARAFEL, We appreciate you taking the time to write to us. We are glad to hear Julian was excellent during your buying experience. We hope to see you on your next visit. Have a great day. Sincerely, Chuck DeSantis - General Manager

September 29, 2022

I switched to glen mills because the dealership in exton was abominable. I have been pleasantly surprised with the level of customer service. So refreshing. Thanks glen mills. More

by SNYDER1044
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Zegac
3.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Caraballo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2022 -

Concordville Subaru responded

Hi SNYDER1044, We appreciate your 5-star review. We are delighted to hear you were satisfied with your service. We hope to see you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

September 28, 2022

I had to cancel my first appointment but they were able to accommodate me the following week. More

by MAXXMACAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Caraballo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 29, 2022 -

Concordville Subaru responded

Hi MAXXMACAW, Thank you for your 5-star review. We are delighted to hear you were satisfied with your service. We hope to see you on your next visit. Have a great day. Sincerely, Chuck DeSantis - General Manager

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