Back

Concordville Subaru - Service Center

Glen Mills, PA

4.8
1,923 Reviews

1,923 Reviews of Concordville Subaru - Service Center

Sort by
November 06, 2022

90 minutes is too long for oil change and wheel rotation. Upselling to squeeze in more business is not appreciated. More

by rcndds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Concordville Subaru responded

Hi rcndds, Thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a great day! Sincerely, Moe Laraki - General Manager

November 06, 2022

Everyone in the service center is kind, professional and knowledgeable. They all seem to really care about the customers and their cars! More

by rharad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Concordville Subaru responded

Hi rharard, Thank you for your 5-star review. We are delighted to hear our team was excellent during your visit. We hope to see you soon. Have a great day. Sincerely, Moe Laraki - General Manager

November 05, 2022

Very helpful and willing to provide good diagnostics and wonderful service- it’s always a great experience at Concordville! More

by SUSANMILLSBURSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill
Nov 07, 2022 -

Concordville Subaru responded

Hi SUSANMILLSBURSON, We appreciate your 5-star review. We are glad to hear you were satisfied during your visit. We hope to see you soon. Have a great day. Sincerely, Moe Laraki - General Manager

November 05, 2022

Professional behavior Courteous On time service Accurate quote Good communicator Customer Focused Friendly Job well done More

by MLSRODGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Caraballo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Concordville Subaru responded

Hi MLSRODGER, Thank you for your 5-star review. We are delighted to hear you were satisfied during your visit. We hope to see you soon. Have a great day. Sincerely, Moe Laraki - General Manager

November 05, 2022

I appreciated Julian’s great attitude. He was highly personable and great to work with. Five Stars! More

by KG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Caraballo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Concordville Subaru responded

Hi KG, Thank you for your kind review and your 5-star rating. We are delighted to hear Julian made your experience excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Moe Laraki - General Manager

November 05, 2022

Pleasant, friendly service. Accurate estimate on the time I would have to wait. Reasonable price. More

by BASEMIKE64OH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Caraballo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Concordville Subaru responded

Hi BASEMIKE64OH, We appreciate your 5-star review. We are glad to hear you were satisfied with your service. We hope to see you on your next visit. Have a great day. Sincerely, Moe Laraki - General Manager

November 05, 2022

Entirely satisfactory service but I couldn’t operate the coffeemaker, suggest getting something simpler for customers to use. More

by ROSS.EDMONDS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Concordville Subaru responded

Hi ROSS.EDMONDS, Thank you for your 5-star review. We are glad to hear our team made your experience excellent. We are looking forward to seeing you on your next visit. Have a great day. Sincerely, Moe Laraki - General Manager

November 05, 2022

Service advisor was courteous and went out of his way take care of some things I forgot. Everything was well explained. I would give this service advisor a 10 out of 10. More

by NHART6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure if John was the service advisor
Nov 07, 2022 -

Concordville Subaru responded

Hi NHART6, We appreciate your 5-star review. We are delighted to hear our team made your experience excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Moe Laraki - General Manager

November 03, 2022

I am pleased with this dealership as the personnel are so accommodating and helpful. Also they always stick to the appointment time and the work is always above and beyond. More

by CBENN33011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Caraballo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2022 -

Concordville Subaru responded

Hi CBENN33011, We appreciate your 5-star review. We are delighted to hear went above and beyond during your visit. We hope to see you soon. Have a great day. Sincerely, Moe Laraki - General Manager

November 03, 2022

Very friendly to all customers. They go over everything about your car with you. The wait was a little long for service to be completed. More

by irishrose1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2022 -

Concordville Subaru responded

Hi irishrose1, Thank you for your 5-star review. We are glad to hear you were satisfied with your service. We hope to see you on your next visit. Have a great day. Sincerely, Moe Laraki - General Manager

...
43
...