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Concordville Subaru - Service Center
Glen Mills, PA
1,923 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,923 Reviews of Concordville Subaru - Service Center
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January 05, 2023
Service department is awful! When you come in for a problem under warranty the problem is in customer's head, is customer's fault, is misdiagnosed by faulty equipment/opinion of When you come in for a problem under warranty the problem is in customer's head, is customer's fault, is misdiagnosed by faulty equipment/opinion of outside organization/person! If out of warranty yes the problem exists and will cost hundreds to fix. I guesstimate that 85% of service advisor's job is to remove as much money from customer's money from their pocket as possible!!! More
by THEBITTNER4
Verified CustomerEmployees Worked With
January 04, 2023
Very friendly people, clean building, polite, and my salesperson was very very helpful and nice salesperson was very very helpful and nice More
by epc7220
January 04, 2023
Very informative and cordial. Questions answered very thoroughly and completely. All of the staff were very personal and helpful. Cassandra Johnson , our sales consultant, was exc Questions answered very thoroughly and completely. All of the staff were very personal and helpful. Cassandra Johnson , our sales consultant, was excellent in answering all our questions and thorough in her explanations. She made buying our car a pleasure and wonderful experience. Also very happy with the attention and quick delivery our the car I wanted. Very happy with all the professional and cordial service we received. Thank you. More
by ldattner
January 04, 2023
Dana was quite helpful answering all my questions. Very polite and congenial. Service was completed within an hour while I waited. Very happy with her suggestions and would recommend her to other c Very polite and congenial. Service was completed within an hour while I waited. Very happy with her suggestions and would recommend her to other clients. More
by JWGONCZI
Employees Worked With
Michael Alvisi, Dana Violi
January 04, 2023
Courteous service that was done, very efficiently and quickly. John was very pleasant and helpful and since you are closer to my home, I plan on using you for my service regularly. quickly. John was very pleasant and helpful and since you are closer to my home, I plan on using you for my service regularly. More
by Lillian.mcgraw
Employees Worked With
January 04, 2023
Alway willing to meet clients needs Good listening and excellent knowledge and service Complete work in good timing excellent knowledge and service Complete work in good timing More
by KONNER3
January 02, 2023
Never owned a used vehicle or a Subaru before. Recently acquired a 2011 Subaru Outback. Have always preferred dealer service so I went to my local Subaru dealer in Concordville. Had a few issues/c Recently acquired a 2011 Subaru Outback. Have always preferred dealer service so I went to my local Subaru dealer in Concordville. Had a few issues/concerns regarding my first visit. The service manager, Mark, followed up with me. He was wonderful! Very understanding and patient going over everything with me thoroughly. I have already been back for a second visit. Nobody is perfect but very few businesses today seem to want to make an effort to make things right. Mark went above and beyond.... thank you! More
by talleym25
Employees Worked With
January 02, 2023
Attentive and responsive sales persons. Clean environment and knowledgeable staff. Nice inventory of cars and SUV’s. Clean environment and knowledgeable staff. Nice inventory of cars and SUV’s. More
by luckyshamrock1
January 02, 2023
Great experience on the purchase of a new Outback Wilderness. Bill was a pleasure to work with. Wilderness. Bill was a pleasure to work with. More
by mikeghickey
January 01, 2023
Dealership was very accommodating and helpful as we fight with corporate over coverage of a failed part that should be covered under Service Bulletin WUJ 95R. with corporate over coverage of a failed part that should be covered under Service Bulletin WUJ 95R. More
by Rod Stoker
Employees Worked With
Mark Rogers
