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Concordville Subaru - Service Center

Glen Mills, PA

4.8
1,923 Reviews

1,923 Reviews of Concordville Subaru - Service Center

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May 09, 2023

5 My only issue was that I did not receive a phone call when car was ready. Also, when I texted about the car to Julian he never called back, phone call went unanswered for along time More

by tinaburke610@gmail.com
Recommend Dealer
Yes
Employees Worked With
Julian Caraballo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julian Caraballo
May 10, 2023 -

Concordville Subaru responded

Hi tinaburke610, Thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a great day! Sincerely, Moe Laraki - General Manager

May 08, 2023

Prompt, courteous, caring service. Excellent communication and quality of service. I would highly recommend Concordville Subaru. More

by Jeff
Recommend Dealer
Yes
Employees Worked With
David
May 09, 2023 -

Concordville Subaru responded

Hi Jeff, We appreciate your 5-star review. We are delighted to hear our team was excellent throughout your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Moe Laraki - General Manager

May 08, 2023

I have not driven the car that many miles but it was time to get my oil change done so I got to recall done at the same time and they had said about an hour and a half. It turned out to be closer to 2 hours More

by STRUSSDAVID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Caraballo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2023 -

Concordville Subaru responded

Hi STRUSSDAVID, Thank you for your 5-star review. We are delighted to hear you were satisfied with your visit. We hope to see you soon. Have a great day. Sincerely, Moe Laraki - General Manager

May 06, 2023

Melissa is an excellent service representative. She ensures that work is done completely incorrectly. She also ensures to anticipate any upcoming work. She maintains constant communication on statu More

by dlm
Recommend Dealer
Yes
Employees Worked With
Melissa
May 08, 2023 -

Concordville Subaru responded

Hi dlm, Thank you for your 5-star review. We are delighted to hear Melissa provided you with excellent service. We hope to see you soon. Take care. Sincerely, Moe Laraki - General Manager

May 06, 2023

Great detailed communication with customers, car ready when promised, great at looking for potential issues in the future. More

by KRBUCHER48
Recommend Dealer
Yes
Employees Worked With
John Brennan
May 08, 2023 -

Concordville Subaru responded

Hi KRBUCHER48, Thank you for your 5-star review. We are glad to hear our service team was excellent throughout your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Moe Laraki - General Manager

May 06, 2023

Sane excellent quality as always. Quick and reliable service with minimum wait. Always a pleasure using this dealership. More

by CBENN33011
Recommend Dealer
Yes
Employees Worked With
Don't know name
May 08, 2023 -

Concordville Subaru responded

Hi CBENN33011, We appreciate your 5-star review. We are glad to hear our team was excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Moe Laraki - General Manager

May 05, 2023

He was not going to stop till ever was perfect A real passion for the customer More

by ENHBIXLER
Recommend Dealer
Yes
Employees Worked With
John Brennan
May 08, 2023 -

Concordville Subaru responded

Hi ENHBIXLER, We appreciate your 5-star review. We are delighted to hear our team made your experience excellent. We hope to see you soon. Take care. Sincerely, Moe Laraki - General Manager

May 05, 2023

It was a wonderful experience I have no other words to say about it now More

by diluziochar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can't remember
May 08, 2023 -

Concordville Subaru responded

Hi diluziochar, Thank you for your 5-star review. We are delighted to hear you were satisfied with your visit. We hope to see you soon. Have a great day. Sincerely, Moe Laraki - General Manager

May 03, 2023

Tiffany retrieved an item left in my car She was very responsive. Located the item and called me back to advise she had it More

by BENJOHNSON
Recommend Dealer
Yes
Employees Worked With
Tiffany
May 04, 2023 -

Concordville Subaru responded

Hi BENJOHNSON, Thank you for your 5-star review. We are delighted to hear Tiffany made your experience excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Moe Laraki - General Manager

May 02, 2023

Very pleased with the entire car buying process, they listened to my needs while expediting the paperwork, in an efficient timely manner. More

by aimeera106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony c , Darren Brown, Marco Silva
May 03, 2023 -

Concordville Subaru responded

Hi aimeera106, We appreciate your 5-star review. We are delighted to hear our team was excellent during your visit. We hope to see you soon. Have a great day. Sincerely, Moe Laraki - General Manager