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Concordville Subaru - Service Center
Glen Mills, PA
1,923 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,923 Reviews of Concordville Subaru - Service Center
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February 13, 2023
concord Subaru sold me a used car and assured me that it had gone through their shop and had no issues. This car has issues!!! I get home and it’s leaking a lot of oil and the tire pressure sensor light has had gone through their shop and had no issues. This car has issues!!! I get home and it’s leaking a lot of oil and the tire pressure sensor light has come back on after the salesman said it would be fixed before I picked it up. Only got to take a very short test drive and didn’t realize the car had something wrong with the steering. I had to take it back 5!!! Times to address the oil leak and tire problems. They are refusing to fix the steering column problem that the car has. It literally needs a new steering rack!! The car fax came back clean but I think they sold me a car that has been in an unreported accident. They are not to be trusted!!!! Melissa in the service department was very nice and tried to get everything fixed but the dealership would not approve fixing the steering column. Obviously concord Subaru are crooks or the guys that do the service on these vehicles are not trained well either way I would never trust this company buying anything used from them. Concord Subaru acknowledged that they sold me a vehicle with a major problem and basically turned their back on me.I will do business elsewhere. More
by unklebarber
Verified Customer
February 13, 2023
Doug Tamer eased my first time purchasing a new vehicle. I was pleased with the help he offered and the speed of the whole process. I was pleased with the help he offered and the speed of the whole process. More
by ALANDFRAZIER
February 12, 2023
I appreciate the excellent customer service that I always receive here. The service reps are helpful and keep you informed during service. always receive here. The service reps are helpful and keep you informed during service. More
by Cboggs
February 11, 2023
Always friendly and very respectful and helpful. Love that car is washed after every service! Love that car is washed after every service! More
by sundancesbb
Employees Worked With
February 11, 2023
I’ve spent thousands of dollars at this dealership, and have complained about Dana in service before-she has a bad attitude and I deserve polite customer service! Please do something or I won’t be returnin have complained about Dana in service before-she has a bad attitude and I deserve polite customer service! Please do something or I won’t be returning. More
by KATR3313
Employees Worked With
Dana V
February 11, 2023
Rough start buying but so far Melissa has been great. I was wishing for my Toyota back but she so far has gone above and beyond. I will be writing to the owner in the near future I was wishing for my Toyota back but she so far has gone above and beyond. I will be writing to the owner in the near future More
by dlogansr
Employees Worked With
February 11, 2023
My front end alignment caused my tires to wear unevenly from the inside of the front tires. This caused me to need new tires. The warranty paid for the alignment. I paid almost $1,000 for four tires. The from the inside of the front tires. This caused me to need new tires. The warranty paid for the alignment. I paid almost $1,000 for four tires. The oil and filter change was also covered under the warranty. I received a phone call from Laura a few days ago informing me that Subaru had refunded me $1,000 for the tires stating the repair was covered under the warranty. I am very grateful for Concordville Subaru's thoroughness and professionalism for both recognizing and remedying this situation. They have made a life-long customer. More
by HOTSCORPIOCOP
February 11, 2023
They did a great job. I don’t want to say more—we were pleased I don’t want to say more—we were pleased More
by Ginalogue3
February 10, 2023
Excellent service - very mindful of your time! Explained everything in detail that needed to be done! Explained what they did at the end Explained everything in detail that needed to be done! Explained what they did at the end More
by lbkaz
Employees Worked With
February 10, 2023
Fast and efficient. Got me a coupon too. Will definitely come back for service and any future needs. Got me a coupon too. Will definitely come back for service and any future needs. More
by matteach67@gmail.com
