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Concordville Subaru - Service Center

Glen Mills, PA

4.8
1,923 Reviews

1,923 Reviews of Concordville Subaru - Service Center

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March 30, 2021

They are clean, fair and work fast. I always appreciate having my oil changes and inspections done at Concordville Subaru. I will continue to value their customer loyalty. More

by Dave Subaru
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
Mar 31, 2021 -

Concordville Subaru responded

Your review is greatly appreciated as well as your five star rating. I am glad you enjoyed your visit with us & we appreciate you choosing Concordville Subaru. We look forward to your next visit.

March 30, 2021

Kenny was extremely knowledgeable and helpful. Although the Auto Rain Sensor was not fixed because was Safelite issue, I was impressed by Kenny knowledge and able to help me heading to right direction to g More

by dyyong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny
Mar 31, 2021 -

Concordville Subaru responded

It's wonderful to know that you had a helpful, respectful, and considerate experience. I am proud of my team and the services they provide. Thank you for sharing your satisfaction and providing us a five star rating.

March 30, 2021

Great communication throughout the entire process. Very friendly staff, and amazingly clean and orderly new facility! Scheduling was also an easy process, happy to take my business there. More

by THERESA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
Mar 31, 2021 -

Concordville Subaru responded

Thanks for the wonderful review, THERESA! We appreciate your business and look forward to working with you again.

March 28, 2021

Easy to drop off the car and get a state inspection done for a really great value. The loaner car was a nice bonus and made my life that much easier. More

by sbran94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Laraki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stuart Lustgarten
Mar 31, 2021 -

Concordville Subaru responded

Hi, thank you for leaving us this response! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 28, 2021

Mark Rodgers in an excellent adviser. He's professional , courteous and clear on what 's involved regarding doing maintenance for the car. Dropping off the car was an easy process. work done on time with no More

by Alex A.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Laraki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Rodgers , Stuart Lustgarten
Mar 31, 2021 -

Concordville Subaru responded

Hi, our staff is committed to providing each of our clients with the best automotive experience! We can't wait to see you again, have a great day.

March 28, 2021

Everything was done in a timely manner. Very professional. Kept me informed on the progress of the work being done. They advised me of what was done. More

by suzieq
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t remember his name
Mar 31, 2021 -

Concordville Subaru responded

suzieq, thank you for your five star rating. I am glad we provided you with prompt service. If there is anything else we could assist you with; please don't hesitate to ask.

March 28, 2021

Service department is very good. Friendly, informative, reliable and trustworthy. Very comfortable having them work on my car. Always a very good experience going there. More

by BLAIR.KB
Recommend Dealer
Yes
Employees Worked With
did not see either of the people named above
Mar 31, 2021 -

Concordville Subaru responded

Hi, thank you for the high star rating! Thank you again for choosing Concordville Subaru and we hope to see you again.

March 28, 2021

The service Associate John Brennan was very attentive and friendly. He did go above and beyond. They do need to fix there online scheduling system. More

by raptor2569
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
Mar 31, 2021 -

Concordville Subaru responded

Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out! We would be happy to help.

March 27, 2021

Great service as always I will give to Concordville Subaru service team Five stars. Attention to details and customer satisfaction is evidence of the High quality service they provide. Special Thanks f More

by ROSANGELA_GIORGIANNI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Cooper
Mar 31, 2021 -

Concordville Subaru responded

Hi, thank you for the high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 27, 2021

Setup loaner. Booked appointment for Starlink upgrade promptly when I called to make the appointment. They offered & set me up with a loaner since the Starlink upgrade took 3+ hours. Happy with service More

by JB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Cooper
Mar 31, 2021 -

Concordville Subaru responded

Thanks for your positive star rating for Concordville Subaru! Please let us know if there is anything else we can do for you; we're always glad to help.

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