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Concordville Subaru - Service Center

Glen Mills, PA

4.8
1,923 Reviews

1,923 Reviews of Concordville Subaru - Service Center

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April 07, 2021

I had a tire issue and had to get to the hospital quickly. They took me right in and fixed my issue immediately . I was so relieved. Thanks for helping me out. Your Great !! More

by STEPHANIERUDOLPH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Cooper, Zach Catrambone
Apr 07, 2021 -

Concordville Subaru responded

Thank you for the five stars, STEPHANIERUDOLPH! Concordville Subaru appreciates your business.

April 07, 2021

Concordville Subaru always does an excellent job. Could not ask for better service. Mark is outstanding and very helpful. Scheduling was easy and met my needs. More

by KEVIN4648
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2021 -

Concordville Subaru responded

Thank you for the 5 star review, Kevin! We’re glad that Mark was helpful in making your service appointment an easy experience. Thank you for choosing Concordville Subaru; have a great day!

April 07, 2021

John kept me apprised of the status and the findings of my service appt. There were no surprises and I felt the results and prices quoted were quite fair. More

by AKSinPA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Scannapieco
Apr 08, 2021 -

Concordville Subaru responded

Thank you for your positive feedback. We’re glad that John was informative and took good care of your vehicle for you. We appreciate your business and look forward to working with you again soon!

April 07, 2021

Melissa was awesome (once again). Took the time to listen & address my concerns, and made sure little extras (i.e. clearing out drain holes) got done along with the primary service. Very trustworthy dealersh More

by RS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2021 -

Concordville Subaru responded

Thank you for visiting, RS! We are happy to know that you enjoyed our services. We look forward to your next visit!

April 06, 2021

The person I initially spoke to to schedule my service was not very friendly or accommodating I didn't even get her name. After that, everything was awesome. Zach got me all set up and was super helpful More

by KATEHILLER
Recommend Dealer
Yes
Employees Worked With
Ken Cooper, Zach Catrambone
Apr 07, 2021 -

Concordville Subaru responded

KATEHILLER, we greatly appreciate your feedback and thank you for bringing this to our attention.

April 05, 2021

I called Concordville Subaru Service regarding a nail in my tire. They were able to schedule me immediately on a Friday before a holiday and my repairs complete within the hour including a complementary car More

by FRAN.CALGIANO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Catrambone
Apr 05, 2021 -

Concordville Subaru responded

Thank you for the great review! Let us know if there is anything else we can help you with. We look forward to your next visit!

April 04, 2021

They treat us right. We’ve purchased 2 Subarus from them and they’ve been great every step of the way from the sale to service visits. More

by pdraglow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Cappello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Raysor
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Catrambone
Apr 05, 2021 -

Concordville Subaru responded

Thank you for your kind words and positive feedback, pdraglow! We are thrilled to hear that you received excellent customer service. Safe travels!

April 03, 2021

The service was excellent and the greeting was quite friendly. Nevertheless, I continue to wonder why it takes over an hour for an oil change and lube. This was in the express lane and I was the first o More

by rcndds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2021 -

Concordville Subaru responded

rcndds, thank you for the kind words and recommendation, we really appreciate!

April 02, 2021

My service rep went above and beyond trying to get my warranty claim worked out. I’m so happy I got hi To help me More

by JROGERS14464
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2021 -

Concordville Subaru responded

We're happy to hear that you had such a nice experience with us, JROGERS14464. We appreciate your business and hope to see you again.

April 01, 2021

Service dept execellant from the start of garage door opening to the service desk. Very friendly welcome and listened to what concerns I had. I would say within a half hours my concerns were addressed. A More

by JBLACKA36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jill Quale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darren Brown
Apr 02, 2021 -

Concordville Subaru responded

We appreciate your positive review about your recent experience with us! We hope to see you soon!

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