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Concordville Subaru - Service Center

Glen Mills, PA

4.8
1,923 Reviews

1,923 Reviews of Concordville Subaru - Service Center

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February 24, 2023

Very friendly service. Took the time to explain what was wrong, how the service and insurance worked and what my options were. Went above and beyond to keep me informed. More

by John D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Concordville Subaru responded

Hi John D., Thank you for your 5-star review. We are glad to hear you were satisfied with your vehicle's service. We hope to see you soon. Have a great day. Sincerely, Moe Laraki - General Manager

February 24, 2023

The customer service rep was thorough in his explanation of what exactly was going to happen and the cost involved. He periodically update me and keep me informed of the situation the mechanics were seeing. More

by JCLAYTON47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Concordville Subaru responded

Hi JCLAYTON47, We appreciate your kind review. We are delighted to hear out service team was excellent during your vehicle's service. We are looking forward to seeing you soon. Have a great day. Sincerely, Moe Laraki - General Manager

February 23, 2023

As you said, the service was done in an hour. . Than you for your service! More

by MARYKIM0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Zegac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2023 -

Concordville Subaru responded

Hi MARYKIMO, We appreciate your 5-star review. We are glad to hear our team was excellent during your vehicle's service. We hope to see you soon. Have a great day. Sincerely, Moe Laraki - General Manager

February 22, 2023

Attentive, quick service, thorough, and friendly. Love the car wash! Informative with what to expect next More

by BPM7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Zegac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2023 -

Concordville Subaru responded

Hi BPM7, Thank you for your 5-star review. We are delighted to hear you were satisfied with your vehicle's service. We hope to see you soon. Have a great day. Sincerely, Moe Laraki - General Manager

February 21, 2023

Great place for buying a car! Salesmen and owner are very open to negotiation on price. I could not have asked for a better experience buying my car. Finance also gave me all the More

by Greg Brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khaled Malik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Raysor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Lake
Feb 21, 2023 -

Concordville Subaru responded

Hi Greg Brown, Thank you for your 5-star review. We are delighted to hear our team made your experience excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Moe Laraki - General Manager

February 21, 2023

Went in for an oil change and tire rotation. Everything went great. Melissa, my service advisor was great. Melissa is one of the best, and is a five star service advisor every time. More

by MDINGLER47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2023 -

Concordville Subaru responded

Hi MDINGLER47, We appreciate your kind review. We are glad to hear Melissa was excellent during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Moe Laraki - General Manager

February 21, 2023

Each person I met was kind and efficient. They were prompt with my appointment time and had a comfortable waiting area. The service was fast and efficient. More

by beedee12354
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Zegac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Caraballo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Clay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2023 -

Concordville Subaru responded

Hi beedee12354, Thank you for your 5-star review. We are delighted to hear you were satisfied with your service. We hope to see you soon. Have a great day. Sincerely, Moe Laraki - General Manager

February 20, 2023

Setting up the appointment was quick and easy and the customer service by everyone was simply excellent More

by kheod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Zegac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Caraballo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Clay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2023 -

Concordville Subaru responded

Hi kheod, Thank you for taking the time to write to us and for your 5-star rating. We are delighted to hear setting up a service appointment was quick and easy. We hope to see you soon. Have a great day. Sincerely, Moe Laraki - General Manager

February 20, 2023

Staff were friendly, provided clear details on the transaction, no pressure tactics. Shared useful info and tips during test drive. Positive experience all around. More

by jellybelly0
Recommend Dealer
Yes
Employees Worked With
Keith Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cassandria Johnson
Feb 20, 2023 -

Concordville Subaru responded

Hi jellybelly0, We appreciate your 5-star review. We are delighted to hear our team was excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Moe Laraki - General Manager

February 20, 2023

This is the best place to go for Subaru service! I felt safe and confident! More

by AMANI315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2023 -

Concordville Subaru responded

Hi AMANI315, We appreciate your 5-star review. We are glad to hear you were satisfied with your vehicle's service. We are looking forward to seeing you soon. Have a great day. Sincerely, Moe Laraki - General Manager

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