Concordville Subaru - Service Center

Was given incorrect pricing, Upselling for service I didn’t request. Going through my glove box and papers without asking. Won’t go back there. didn’t request. Going through my glove box and papers without asking. Won’t go back there. More

Melissa was very professional and attentive. I felt confident of the work being performed and would highly recommend the service department. I look forward to when Subaru makes an electric forester. confident of the work being performed and would highly recommend the service department. I look forward to when Subaru makes an electric forester. More

John is excellent as a service writer, but I’m not so sure about the others that I have dealt with, in the service department. sure about the others that I have dealt with, in the service department. More

Always take good care of us. Never had the problems we had with other dealerships. Very happy we switched to Subaru. Everything is much more reliable. had with other dealerships. Very happy we switched to Subaru. Everything is much more reliable. More

Very respectful and knowledgeable. Actually helped us buy a new subaru and we kept our older one. Melissa's professionalism is one of the reasons we come back. a new subaru and we kept our older one. Melissa's professionalism is one of the reasons we come back. More

I thought I had a steering problem. When I arrived, the rep listened and then told me my lane control was accidentally turned on. I had no idea. He turned it off and explained that when I was not in the ce rep listened and then told me my lane control was accidentally turned on. I had no idea. He turned it off and explained that when I was not in the center of the lane, the car would correct itself. This led to the feeling of hydroplaning and loss of steering. I left the dealership without a bill. Great! More

Asked about trade in value while car was there. No response. Service dept employees are very nice. No further opinions to use u your 35 word minimum response. Service dept employees are very nice. No further opinions to use u your 35 word minimum More

Everyone seems to want to make your time there as pleasant as possible. Service personnel are first rate,knowledgeable,,professional,and courteous at all times. pleasant as possible. Service personnel are first rate,knowledgeable,,professional,and courteous at all times. More

We have had nothing but good experiences here. Mark went out of his way to make sure we were comfortable with everything, and that we knew everything that was happening. I will refer everyone I know here be out of his way to make sure we were comfortable with everything, and that we knew everything that was happening. I will refer everyone I know here because of the staff and marks excellence. The entire experience made me more excited to purchase a second vehicle from This location. Thank you so much! More

I feel comfortable at this facility and confident with the integrity and skills of it’s employees. Due to Covid there are no beverages or snacks, but they had a sign up saying customers could ask for snac the integrity and skills of it’s employees. Due to Covid there are no beverages or snacks, but they had a sign up saying customers could ask for snacks. I asked if there were any snacks it was mid-morning and I was hungry. an employee went away and came back with 3 snack bags and gave them to me. It made my day! More