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Concordville Subaru - Service Center

Glen Mills, PA

4.8
1,923 Reviews

1,923 Reviews of Concordville Subaru - Service Center

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May 07, 2021

After purchasing our Subaru Ascent this past November, we had it in for service for the first time a couple of days ago. We had purchased a service plan so gave the coupon book to the man at the counter. He More

by ROBERT.J.EASTER
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Concordville Subaru responded

ROBERT.J.EASTER, thank you for taking the time to share your rating with us. I am glad we have been able to help you. If there's anything further we can do for you please let us know, we are always happy to help!

May 07, 2021

Ease of appt. Efficient teamwork in checking in and outfitting me w/loaner. Listened carefully to my concerns and remarks re car's operation. Communication above average in every way. More

by Maurashrdn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Concordville Subaru responded

We greatly appreciate your feedback, Maurashrdn. Thank you for choosing Concordville Subaru and please come see us again soon.

May 07, 2021

The Customer Service was excellent as always with Melissa...Quick and thorough work by the service team. Concerns or questions are always anwered or addressed properly. More

by FrankFerro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2021 -

Concordville Subaru responded

FrankFerro, thank you for the high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 06, 2021

I received a reminder for service scheduled it through I received a reminder for service scheduled it through my app and drove right in to the beautifully well kept service bay and was greeted immediately More

by MishGiles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Cooper, Zach Catrambone, Lauren Scannapieco, Taylor Thornton
May 07, 2021 -

Concordville Subaru responded

MishGiles, thank you for the 5-star rating! We truly value your business!

May 06, 2021

Above and beyond the call of service. Always appreciate this dealership for their mechanical expertise as well as their superb customer service. I appreciate all you do More

by Whosethis1212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2021 -

Concordville Subaru responded

Hi, thank you for taking the time to let us know how we did. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 06, 2021

My 7 the Subaru Forester and the braided bone marrow biopsy results from the Delaware county road and the other one is in the office More

by MARJORIEQUEBEC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2021 -

Concordville Subaru responded

Thank you for the five stars, MARJORIEQUEBEC! We appreciate it.

May 06, 2021

Excellent service. The loaner car process was extremely smooth. I would gladly recommend concordville Subaru to anyone whether it is for sales or for service More

by DROPARS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2021 -

Concordville Subaru responded

Hi DROPARS, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 06, 2021

I always feel like a VIP customer when I bring my car for service at Concordville Subaru. The staff are welcoming and efficient whether you have a scheduled service or are coming in for express service. More

by FERGUSONMARY86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Catrambone
May 07, 2021 -

Concordville Subaru responded

Thank you for that great review! If theres anything else that we can do for you, just let us know! We hope to work with you again in the future, FERGUSONMARY86!

May 05, 2021

Friendly and thorough service every time! My 10 year old is running great. Always feel confident on trips and in all weather. Love Concord Subaru! More

by KCONSTABLE0
Recommend Dealer
Yes
Employees Worked With
Ken Cooper
May 06, 2021 -

Concordville Subaru responded

We're glad to hear that! Thank you for choosing Concordville Subaru for all of your service needs and we hope to work with you again sometime soon!

May 05, 2021

Helpful and polite upon arrival. Good explanation of services that would be done and excellent follow-up. Friendly! Love the free car wash. COVID protocols well followed. More

by MFMCC25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2021 -

Concordville Subaru responded

Thank you for the positive feedback! We are so glad you had a good experience here and we hope to be able to work with you again in the future!

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