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Concordville Subaru - Service Center

Glen Mills, PA

4.8
1,923 Reviews

1,923 Reviews of Concordville Subaru - Service Center

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May 19, 2021

The service department Employees are professional and helpful. The service is a little pricey but they stand behind their work . I have a 16 year old Subaru legacy and The service department Has kept More

by KEAGLE254
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Cooper
May 20, 2021 -

Concordville Subaru responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 18, 2021

Staff is friendly. Clearly review work done. Waiting room is large and bright. Chairs are comfortable.Was greeted right away. Was walked to my car. More

by PEG21233
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Catrambone
May 19, 2021 -

Concordville Subaru responded

Thank you for sharing your experience with us. We are so glad our team made you feel welcome and made your visit here a good one. Have a great day!

May 18, 2021

Called ahead to make an appointment which was way easier than online scheduling. Seemed thorough with my oil change and tire rotation. Plus they washed my filthy car, which I LOVED! More

by PMS81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Cappello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Catrambone
May 19, 2021 -

Concordville Subaru responded

Thank you for choosing Concordville Subaru for your service! We appreciate your business and hope to be able to work with you again sometime! Safe travels!

May 18, 2021

I can say enough positive words for the professionalism and how personal Melissa is with my daughter and I every time we need service. Your service team is so great and this was honestly one reason I came More

by dski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021 -

Concordville Subaru responded

Thank you for your kind review! Melissa is a great part of our team and we are glad that she has been able to make your service appointments here great! Safe travels! Sincerely, Tom Ruggiero, Dealer Principal

May 18, 2021

Very efficient, professional, informed you of their planned service and cost and again notified you when they completed the task. I’m very pleased and will certainly remain with them for service. More

by PREMIEDOC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021 -

Concordville Subaru responded

Thank you for the 5 star review! We're so glad to hear you had a great experience here and we look forward to your next visit!

May 17, 2021

Very nice and helpful staff. That made my car care visit so easy! (Extra words due to 25 word minimum Extra words due to 25 word minimum ) More

by STORR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Catrambone
May 17, 2021 -

Concordville Subaru responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 16, 2021

As usual, the service team was personable, timely and knowledgeable. Subaru is love. Each team member is awesome - I hope I pick the right one from yesterday. Melissa always awesome, but not there yest More

by NBBDON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Catrambone
May 17, 2021 -

Concordville Subaru responded

NBBDON, thank you so much for rating us, we really appreciate it! We hope to have the chance to work with you on all of your future vehicle needs!

May 15, 2021

Great customer Service. Updated ne with the findings and the cost of doing any additional work besides the oil change. Also informed me on the costs if the next routine Serice And they washed the far! Gre More

by jjones1434
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Cooper
May 17, 2021 -

Concordville Subaru responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

May 14, 2021

Fantastic job as always. Very professional and friendly. Service was performed efficiently without any undue waiting. Facilities and amenities were very nice. Very pleased with experience. More

by RAJU0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Catrambone
May 17, 2021 -

Concordville Subaru responded

RAJU0, thank you for taking the time to leave us a great review! It was a pleasure to work with you, and we look forward to your next visit.

May 14, 2021

I've had nothing but very positive experiences with Concordville Subaru. Everyone makes you feel like their one and only customer. They always greet you with a smile and make you feel like a star by th More

by MELLOWDAYS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Catrambone
May 17, 2021 -

Concordville Subaru responded

Thank you for taking a moment to leave us this review, MELLOWDAYS. We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to your next visit.

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