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Concordville Subaru - Service Center

Glen Mills, PA

4.8
1,923 Reviews

1,923 Reviews of Concordville Subaru - Service Center

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May 25, 2021

Excellent service department. I have a 2006 Subaru which I bought new in Colorado - aka "The land of Subarus." This dealership has treated me with fairness and respect as long as I've been taking it to them More

by Colorado_Julia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Cooper
May 26, 2021 -

Concordville Subaru responded

Thank you for the incredible review and positive feedback, Colorado_Julia! We appreciate your business and look forward to helping you with any questions or future vehicle needs!

May 25, 2021

Fantastic customer service from start to finish!! Highly recommend this dealership! Everyone from sales to the service department are quality people who care about their customers!! More

by GROBINSON5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Laraki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khaled Malik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maddy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Raysor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Stevens
May 26, 2021 -

Concordville Subaru responded

GROBINSON5, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

May 24, 2021

Excellent customer service. Keep you informed while waiting for your vehicle. Notify you of upcoming services due for your car. Courtesy vehicle provided if needed. More

by WKEECH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Cooper
May 24, 2021 -

Concordville Subaru responded

Thank you for sharing your feedback and giving us a five star rating, WKEECH! We are glad to see that we provided you with excellent service and hope to work with you again in the future.

May 24, 2021

Excellent! They are always professional and friendly. I was late for my appointment (due to unexpected traffic) but they were able to accommodate me. The price is quite reasonable, particularly given that More

by FRANCISCO.FRANQUI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Concordville Subaru responded

Hi FRANCISCO.FRANQUI, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs!

May 24, 2021

Courteous, Friendly, prompt, Knowledgeable, letting you know what's going on with your vehicle before work is done waiting area clean. Professional service, and they wash your car to top off their service, More

by CampbellChristopher227
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Concordville Subaru responded

We're so elated to hear such wonderful feedback and appreciate the 5-Star rating. It's been a pleasure assisting you with you car needs and we look forward to serving you again very soon.

May 24, 2021

You are greeted upon arrival by a very friendly employee. The service time estimate is usually spot on. And I feel confident that a factory trained mechanic is servicing my vehicle at competitive pricing. More

by DHACHEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021 -

Concordville Subaru responded

We're happy to hear that you had such a nice experience with us, DHACHEY. We appreciate your business and hope to see you again.

May 23, 2021

Cordial, clear and efficient staff. Matt F was responsive to my questions. John and Melissa provided helpful and clear recommendations regarding service options for my vehicle. More

by caamp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Brennan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Lupo Sr., Matt Fitzgerald
May 24, 2021 -

Concordville Subaru responded

caamp, thank you for the good rating. If there is anything else we can assist with, please give us a call.

May 23, 2021

The folks here keep things simple and communicate really well. They offer fast and friendly service... folks do a good job keeping outback running — thanks More

by JON.AXELSSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Concordville Subaru responded

Thank you for the 5-star rating, JON.AXELSSON! We look forward to seeing you at Concordville Subaru again soon!

May 23, 2021

The service department was very helpful especially in offering to do my car inspection at the same time as fixing a minor issue. I think it was Mark. More

by FOURBUDS40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Concordville Subaru responded

Thank you for the 5 star review! We appreciate your business and hope to work with you again in the future!

May 23, 2021

Honest Quick & easy servicePoliteThey make you feel Honest Quick & easy service Polite They make you feel like family and not just another customer. Myself and my family, and friends having been buy More

by MDINGLER47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Laraki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maddy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Cooper
May 24, 2021 -

Concordville Subaru responded

Thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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