Concordville Subaru - Service Center

Melissa has been a consistent, helpful advisor. There was a problem with the incorrect email for me in the "system," which Melissa and her colleague fixed. was a problem with the incorrect email for me in the "system," which Melissa and her colleague fixed. More

Customer service is awesome! They went out of the way to make sure we were comfortable. We will definitely return when more service is needed. make sure we were comfortable. We will definitely return when more service is needed. More

Polite and efficient service when we took our Crosstrek in for a recall. The Crosstrek is the third Subaru we’ve bought at Concordville Subaru—they have always treated us well and we love our Crosstrek. in for a recall. The Crosstrek is the third Subaru we’ve bought at Concordville Subaru—they have always treated us well and we love our Crosstrek. More

Great experience! Thanks for being so customer orientation! Very friendly and clear communication , proactive in explanations , great overall . I would recommend it to friends . Thanks orientation! Very friendly and clear communication , proactive in explanations , great overall . I would recommend it to friends . Thanks More

Melissa was very friendly and Went out of her way to Melissa was very friendly and Went out of her way to provide excellent customer service. Because of her professionalism I will not hesitate on consi Melissa was very friendly and Went out of her way to provide excellent customer service. Because of her professionalism I will not hesitate on considering returning to have my vehicle serviced. More

Melissa is a great, service leader. Melissa is very customer-focus, courteous, and prompt. Melissa listens to your car troubles, diagnoses the problem, and solves it. customer-focus, courteous, and prompt. Melissa listens to your car troubles, diagnoses the problem, and solves it. More

So much is great about this location but I don’t appreciate being told to wear a mask when the mask mandates were dropped the week before. appreciate being told to wear a mask when the mask mandates were dropped the week before. More

Everyone I speak with is always polite, respectful and helpful. The staff answers my questions and ensures I am satisfied.I never feel pressured and plan to continue to use their service helpful. The staff answers my questions and ensures I am satisfied.I never feel pressured and plan to continue to use their service More

This was my first visit to this dealership’s service department. They serviced my car in a timely fashion. They were professional and accommodating. I highly recommend. department. They serviced my car in a timely fashion. They were professional and accommodating. I highly recommend. More

Mark is simply outstanding! He goes to every measure possible to deliver A Quality Service! I have been in the service industry for 35 years so, I am able to determine who does and doesn't. Please take possible to deliver A Quality Service! I have been in the service industry for 35 years so, I am able to determine who does and doesn't. Please take the time to commend Mark for his efforts each and every time. I would be amiss to leave out the Service Techs that also deliver on the highest Level! A message to the management team " Your employees dedication provides you a resson to lead and direct each and every day. Thank you Doug Hartman. More