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Concordville Subaru - Service Center

Glen Mills, PA

4.8
1,921 Reviews

1,921 Reviews of Concordville Subaru - Service Center

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July 13, 2021

I always deal with knowledgeable and honest people, especially in the service department. Costs are fair, considering the top quality service that one gets. Excellent. More

by FINIZIOM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Cooper
Jul 14, 2021 -

Concordville Subaru responded

Thank you for the stellar review, FINIZIOM! We look forward to your next visit with us. Have a great day!

July 13, 2021

Melissa have a the best service advisor. I was kept up to date on the status of repairs. Staff is friendly and courteous. I also got a car was too. More

by michael_a_theiss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2021 -

Concordville Subaru responded

Thank you for your high rating, michael_a_theiss! Melissa is an excellent employee, and we're glad to have her on the team. Have a good day!

July 12, 2021

The facility is clean, the waiting room is good, service people are nice and courtesy. This dealership also takes good care of customers from other states More

by VIETXNGUYEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember
Jul 13, 2021 -

Concordville Subaru responded

Thank you for your high rating, VIETXNGUYEN. We're happy to hear that you left our dealership satisfied with the service. Hope to see you again soon!

July 11, 2021

Technician was very competent and courteous. My appointment was for 9:30 and I was taken within 15 minutes. Inspection was completed in a timely manner. More

by RCATHYJIM45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Concordville Subaru responded

Hi, RCATHYJIM45! Thank you for your positive review. We're happy to hear that you left the dealership satisfied with our services. Have a great day!

July 11, 2021

Mark is very pleasant to deal with and the service is always done well. I haven’t had an issue with them at all and am very pleased. More

by Stacy C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Concordville Subaru responded

Hi, Stacy! We're happy to hear that you've had a positive experience with us. We will pass along your kind words to Mark as well. We look forward to your next visit!

July 11, 2021

I showed up on a Saturday without an appointment and was taken without complaint. Service writer was very pleasant and knowledgeable. He kept me updated throughout my time there. My only complaint would More

by flictoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Cooper
Jul 12, 2021 -

Concordville Subaru responded

Hi, flictoe! Thank you for your feedback. We are always looking for ways to improve our services. If you have any further inquiries, please do not hesitate to give us a call here at the dealership, Safe travels!

July 11, 2021

Tire problem was fixed while I waited. Melissa was great, showed me the problem, explained options, helped me decide on what to do. Very happy with the service. More

by ABS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Concordville Subaru responded

Thank you for sharing your positive experience with us, ABS! Melissa is a valued member of the team, and she always delivers great service! If you have any questions, please give us a call, and we would be happy to help!

July 11, 2021

Went in for inspection / made appt within a few days / took my car on time & finished it in a timely manner / even for a car wash More

by JGLARUE
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Concordville Subaru responded

Thank you for your 5-star review, JGLARUE. We look forward to your next visit with us. Safe travels!

July 11, 2021

Every time I have taken my vehicle to be worked on they have been very friendly and the work on my car has always been in a timely fashion. I never had to wait very long to get an appointment. Very efficie More

by BBALLMOM2230
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Catrambone
Jul 12, 2021 -

Concordville Subaru responded

Hi, BBALLMOM2230, we're ecstatic to hear about your positive experience with our services. We hope you have a wonderful day!

July 10, 2021

I called service with nail in my tire and was given a quick appointment and finished the work quickly while I waited for the car More

by JRF938
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Catrambone
Jul 12, 2021 -

Concordville Subaru responded

Thank you for your positive review, JRF938! We're happy to hear that you left our dealership satisfied with our services. Thank you for choosing Concordville Subaru!

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