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Concordville Subaru - Service Center

Glen Mills, PA

4.8
1,921 Reviews

1,921 Reviews of Concordville Subaru - Service Center

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July 16, 2021

I hadvjust been in for inspection service and came home I hadvjust been in for inspection service and came home the next day I found that my headlight was out so I had to go back. The agent didn’t charge m More

by DOCHALLISV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Concordville Subaru responded

Hi, DOCHALLISV! We're happy to hear that you left the dealership satisfied with our customer service. Should you have any further inquiries, please do not hesitate to give us a call or drop by for a visit. Safe travels!

July 16, 2021

Informative and reliable. I never have to wait too long. The new location is really very convenient. I am confident the work is done well More

by Sandy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Catrambone
Jul 19, 2021 -

Concordville Subaru responded

Thank you for the high rating, Sandy! We're happy to hear that you're satisfied with our services. Have a great day!

July 16, 2021

Craig the service manager is the man. Melissa kenny and mark rock they always make sure I’m taken care of as well as John and zack helping out along the way.. the sales team very professional and always tr More

by DYLANKERSEY8398
Recommend Dealer
Yes
Employees Worked With
Khaled Malik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Reichert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Raysor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee Kundrat, Darren Brown, Ken Cooper, Zach Catrambone
Jul 19, 2021 -

Concordville Subaru responded

Thank you for the detailed review, DYLANKERSEY8398! We're delighted to hear that the whole team helped elevate your shopping experience with us. We look forward to working with you again!

July 15, 2021

I received two recall notices for my vehicle and scheduled to have one item repaired after being told that a replacement part would have to be ordered for the second recall. I took my car to the dea More

by busykg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Cooper
Jul 16, 2021 -

Concordville Subaru responded

Hi, busykg! We're delighted to hear that Mr. Cooper was able to exceed your service expectations! Thank you for choosing Concordville Subaru, and we look forward to working with you again soon.

July 15, 2021

I have always had a positive experience but this last trip went well except I paid over $300.00 for car to be detailed inside and out. Everything looked great except it did not look like driver and fron More

by gayle506
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Cooper
Jul 16, 2021 -

Concordville Subaru responded

Hi, gayle506! Thank you for taking the time to give us your feedback. We are always looking for ways to improve, and your satisfaction is our number 1 priority. Should you have any further inquiries, please do not hesitate to give us a call at the dealership. Have an awesome day!

July 14, 2021

Great speed and communications from advisors at this location! They were able to perform requested work and also to diagnose another problem for me and fix that as well. More

by ELC64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Cooper
Jul 15, 2021 -

Concordville Subaru responded

Hi, ELC64! Thank you for taking the time to leave us a stellar review. We're happy to hear that you left the dealership satisfied with our services! We look forward to your next visit. Have a good day!

July 14, 2021

Although it took sometime to complete I am very happy with the job done on my vehicle. They were courtious and very helpful in resolving all my issues. More

by Ascentlover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2021 -

Concordville Subaru responded

Thank you for your positive feedback, Ascentlover! We're always looking for ways to improve. Have an awesome day!

July 14, 2021

Best part of owning my Subaru is coming to your service department. I honestly feel that I am treated fairly & very courteously. Thank you !! Would not go anywhere else !! More

by Myke9815
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2021 -

Concordville Subaru responded

Hi, Myke9815. Thank you for continuing to choose Concordville Subaru for your service needs! Should you have any further inquiries, please do not hesitate to give us a call here at the dealership!

July 14, 2021

Pleased with the service. The cause of the problem was found and corrected, although it did take two visits. Staff is always helpful and knowledgeable. More

by jptz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2021 -

Concordville Subaru responded

Thank you for your positive feedback, jptz! We appreciate the time it took to write us. We are always looking for new ways to satisfy our customers. We hope to see you again soon!

July 13, 2021

Very nice and fast … I’ll be back soon ……..great place to wait … cofffee and waters air conditioning.. nice people east to make appointments see More

by DJBARBER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Catrambone
Jul 14, 2021 -

Concordville Subaru responded

Hi, DJBARBER. We're happy to hear that you left our dealership satisfied with our service. We hope to work with you again soon. Safe travels!

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