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Concordville Subaru - Service Center

Glen Mills, PA

4.8
1,921 Reviews

1,921 Reviews of Concordville Subaru - Service Center

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July 23, 2021

I was able to run up at 6:15. Got me in and out in less then 45 mins for a replacement battery, great friendly staff. More

by HALEY0610
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Catrambone
Jul 23, 2021 -

Concordville Subaru responded

Hi, HALEY0610! Thank you for the 5-star review. We're happy to hear that we were able to help you with your battery replacement. Safe travels!

July 23, 2021

Prompt, professional, friendly service crew. My car was serviced and returned to me clean and in a timely manner. Thank you all for your good customer relations. More

by Chuckbean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Cooper
Jul 26, 2021 -

Concordville Subaru responded

Hi, Chuckbean! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. Have a great day!

July 22, 2021

Mark Rodgers is the person I work with each time I bring my car in for service. He is absolutely the best service advisor I’ve worked with. He is always willing to discuss what needs to be done and willing More

by VKALINA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2021 -

Concordville Subaru responded

Hi, VKALINA! We're delighted to hear that working with Mark has led to a 5-star experience. Thank you for continuing to choose Concordville Subaru, and we look forward to your next visit!

July 22, 2021

Keep you informed. Tell you how long you will have to wait. Tell you the cost and answer any questions that you may ask them More

by JOYCEELLENRN6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Cooper
Jul 23, 2021 -

Concordville Subaru responded

Thank you for taking the time to leave us a high rating, JOYCEELLENRN6! We're happy to hear that you left our dealership satisfied with our services. Have a great day!

July 22, 2021

Very friendly and knowledgeable . The wait time was exactly as anticipated. Professional service and attention to detail.The car wash is a great added bonus. More

by LINDACOL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2021 -

Concordville Subaru responded

Hi, LINDACOL! Thank you for the positive review. We're ecstatic to hear that you left the dealership satisfied with our services. We hope to work with you again soon!

July 22, 2021

They are the very best Subaru agency.My sixth personal They are the very best Subaru agency. My sixth personal vehicle.Honest, reliable, friendly. Far superior to their local competition in quality, produ More

by HDYESNER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Laraki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jill Quale
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith
Jul 22, 2021 -

Concordville Subaru responded

Hi, HDYESNER1! Thank you for the stellar rating and for continuing to choose Concordville Subaru. Safe travels!

July 22, 2021

The service advisor, Melissa was very helpful, knowledgeable & communicated well. Appreciate loaner. I like how efficient the service center runs even when extremely busy. Everyone working togethe More

by Deb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2021 -

Concordville Subaru responded

Thank you for the high rating, Deb! We're happy to hear that Melissa was able to help elevate your experience with us. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. Safe travels!

July 21, 2021

Fast prompt service veryconsiderate of customer needs Fast prompt service very considerate of customer needs checked all problem areas and offered help added bonus was auto wash and vac very satisfied More

by JACKPETRIK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2021 -

Concordville Subaru responded

Hi, JACKPETRIK! Thank you for your high rating. We're happy to hear that you left the dealership satisfied with our services. We look forward to working with you again!

July 20, 2021

Top notch all around, sales and service.The service Top notch all around, sales and service. The service department is very efficient and knowledgeable. It was very easy to schedule an appointment for More

by NETTS2960
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Scannapieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Catrambone, Cassandria Johnson
Jul 20, 2021 -

Concordville Subaru responded

Hi, NETTS2960! Thank you for the stellar rating. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership or drop by for a visit. Safe travels!

July 20, 2021

I came in for an Express Oil Change. My car was serviced right away, washed and returned to me. My service representative was efficient and pleasant. Great service! More

by JANET.REYNOLDS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Cooper
Jul 21, 2021 -

Concordville Subaru responded

Hi, JANET.REYNOLDS! Thank you for taking the time to leave us a stellar review. We're happy to hear that you are satisfied with your Express Oil Change service. Safe travels, and we hope to see you again soon!

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