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Concordville Subaru - Service Center

Glen Mills, PA

4.8
1,921 Reviews

1,921 Reviews of Concordville Subaru - Service Center

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July 27, 2021

Good timely and friendly service. Sorry not typing 25 unique words. Word word word word word word word word word word word word word word word word. More

by JEFF@SELVERIAN.COM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Cooper
Jul 28, 2021 -

Concordville Subaru responded

Thank you for the high rating, JEFF@SELVERIAN.COM! We hope to work with you again soon. Take care!

July 27, 2021

They really went above and beyond when my car broke down and had to be towed in. Melissa made sure my car was received from the tow truck and managed to arrange to have it fixed the same day and got me back More

by am
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2021 -

Concordville Subaru responded

Hi, am! We're delighted to hear that Melissa's expertise and customer service earned us a 5-star review. If there's anything else we can help you with, please do let us know. Safe travels!

July 27, 2021

Melissa is a knowledgeable gem. The mechanics- spot on. My new car seemed new again! I can now get on with summering a happy girl! More

by NBBDON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2021 -

Concordville Subaru responded

Hi, NBBDON! Thank you for the 5-star review. Melissa is a valued member of the team, and we will surely pass your kind words on to her. We hope you enjoy your summer, and we look forward to working with you again soon!

July 27, 2021

Everyone at Concordville was great, especially Melissa. Thank you! The rest of this review is meant to make the 25 word minimum. you should fix this requirement as it’s a pain. More

by MICHAEL.HAMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2021 -

Concordville Subaru responded

Hi, MICHAEL.HAMER, thank you for the high rating. We're glad to hear that you had a good experience working with Melissa and the team. If there's anything else we can help you with, please give us a call. Safe travels!

July 26, 2021

Extremely pleased with the Service Departmentcrew that I Extremely pleased with the Service Department crew that I came in contact with on my recent service visit for my '18 Legacy!!! Thanks so much. More

by Huffy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
3.0
This rating includes all reviews, with more weight given to recent reviews.
John Brennan
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Catrambone
Jul 27, 2021 -

Concordville Subaru responded

Hi, Huffy! Thank you for taking the time to leave us a positive review. We're happy to hear that you were satisfied with the services done on your '18 Legacy. We look forward to working with you again. Have a good day!

July 26, 2021

After having a horrible experience at the Subaru dealership in Lancaster, working with Mark and the team Concordville was a welcome breath of fresh air! Excellent customer service! More

by tsmee17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

Concordville Subaru responded

Hi, tsmee17! We're happy to hear that you had a great experience with us here at Concordville Subaru. We'll definitely let Mark and the team know about your kind review. Have a wonderful day, and we hope to work with you again soon!

July 25, 2021

The service department is great. They are very helpful and friendly It is also very clean I think is also easy to get an appointment. More

by PWOODSON0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Catrambone
Jul 26, 2021 -

Concordville Subaru responded

Thank you for taking the time to leave us a high rating, PWOODSONN0! We're glad to hear that you left the dealership satisfied with our services. Safe travels!

July 25, 2021

Always very friendly and provide great service. Never had any issues and fairly quick as well. Dealership is easy to get to. I say A+ overall. More

by cslonaker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

Concordville Subaru responded

Hi, cslonaker! Thank you for your 5-star and A+ reviews! We're happy to hear that our services have always left you satisfied. We look forward to working with you again. Take care!

July 25, 2021

We usually have routine service closer to home but this visit needed a computer upgrade. We waited for the car. The service took the expected time and was courteous. More

by MARGBUCK
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Catrambone
Jul 26, 2021 -

Concordville Subaru responded

Hi, MARGBUCK! We're delighted to hear that we were able to help with your computer upgrade so much so that it deserved a 5-star rating. If there's anything else we can help you with, please give us a call, and we would be very happy to assist you!

July 25, 2021

This dealership is wonderful. The customer service is what it should be treating customers with respect and kindness. The service is always fantastic. They are direct and clear in explaining what needs t More

by PASGRN1212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

Concordville Subaru responded

Thank you for the stellar rating, PASGRN1212. Here at Concordville Subaru, customer satisfaction is our #1 priority. We hope to work with you again soon!

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