Back

Concordville Subaru - Service Center

Glen Mills, PA

4.8
1,921 Reviews

1,921 Reviews of Concordville Subaru - Service Center

Sort by
July 29, 2021

Clear communication, great service, and very professional employees. Highly recommend! My car was done on time, and everyone I interacted with was helpful and courteous. More

by GREEK_GODDESS17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Cooper
Jul 30, 2021 -

Concordville Subaru responded

Hi, GREEK_GODDESS17! Thank you for taking the time to leave us a high rating. We're delighted to hear that we have earned your recommendation. Please let us know if there is anything else we can help you with, and we would be more than happy to assist. Safe travels!

July 29, 2021

I can’t say much about the dealership, But,I can say that the service department is the best. Many of the people in the service department go above and beyond for me and hopefully other customers. I know ex More

by ksurk57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2021 -

Concordville Subaru responded

Thank you for the high rating, ksurk57! We're ecstatic to hear that you left the dealership satisfied with our services. We hope to work with you again soon.

Aug 20, 2021 -

ksurk57 responded

Unsubscribe me from your emails please thanks

July 29, 2021

Ken Cooper in service is very helpful and knowledgeable about subaru. When I ask a question he gives me the answer. Also he is very professional. More

by LADYS0527
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Cooper
Jul 30, 2021 -

Concordville Subaru responded

Thank you for the 5-star review, LADYS0527! We're happy to hear that working with Ken has elevated your experience with us. We look forward to working with you again soon. Take care!

July 28, 2021

The concordville Subaru dealership is the best dealership I have ever dealt with. The three advisors are excellent! Melissa, Ken, and Mark are the best. Nothing is ever too much for them to help you with. I More

by HEWACKERMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Cooper
Jul 29, 2021 -

Concordville Subaru responded

Hi, HEWACKERMAN! Thank you for the high rating. Melissa, Ken, and Mark are valuable members of the team, and we'll surely share your kind review with them. We hope to work with you again soon. Have a good day!

July 28, 2021

Quick and very nice advisor!! Presented through report and advice on what needed to be done! I was disappointed there was no new cars to look at? More

by JBPARSONS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2021 -

Concordville Subaru responded

JBPARSONS, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day!

July 28, 2021

Service was prompt and efficient. Have been pleased with the work. Cost was relatively high, typical of dealers. I knocked one star off of Mark Rodgers' rating because of slow/no response to my texts. (T More

by MarkAtKcc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2021 -

Concordville Subaru responded

MarkAtKcc, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day!

July 27, 2021

The folks at Concordville Subaru were very friendly and knowledgeable. I received a text message that kept me updated in the status of my service and was pleased at how speedy the service was. Easy process More

by 22GLATT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Catrambone
Jul 28, 2021 -

Concordville Subaru responded

Thank you for the stellar review, 22GLATT! We're happy to hear that you were satisfied with our services. We look forward to your next visit with us. Have a great day!

July 27, 2021

My service was quick and pain-free. My Technician was friendly and kept me informed of the progress. I waited at the dealership and my car was ready on time. More

by SMEASHEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Catrambone
Jul 28, 2021 -

Concordville Subaru responded

Hi, SMEASHEY! Thank you for the glowing review. We're happy to hear that you left the dealership satisfied with our services. We hope to see you again soon!

July 27, 2021

I was very pleased with my recent service appointment at Concordville Subaru. Everything was explained appropriately and professionally and the work was finished in a timely manner. More

by SLATTANZA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Catrambone
Jul 28, 2021 -

Concordville Subaru responded

Thank you for the stellar review, SLATTANZA! We're happy to hear that you left the dealership satisfied with our services. We look forward to your next visit. Have a great day!

July 27, 2021

I called for an oil change and was told it would be under an hour. Once showed up it took the dealer about 30-45 min for an oil change. Very well priced. Great service. All advisors wore masks. Will be back More

by Taras Savka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Thornton
Jul 28, 2021 -

Concordville Subaru responded

Thank you for the stellar rating, Taras Savka! We're ecstatic to hear that you had a good oil change experience with us. We look forward to your next visit. Have a great day!

...
155
...