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Concordville Subaru - Service Center

Glen Mills, PA

4.8
1,921 Reviews

1,921 Reviews of Concordville Subaru - Service Center

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August 05, 2021

Beautiful location with friendly, knowledgeable staff who are very accommodating to fit your schedule for your car's service. The new facility is clean, has a spacious waiting room and a an added bonus More

by KLABRACE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Cooper
Aug 06, 2021 -

Concordville Subaru responded

Thank you for the glowing review, KLABRACE! We're happy to hear that you left the dealership satisfied with our services. We look forward to working with you again soon. Take care!

August 05, 2021

Polite, friendly staff. Even though busy, stayed on schedule. My car was there for a recall, and they suggested an oil change while my car was there, as I was due soon for the oil change. More

by JMLOWTHERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2021 -

Concordville Subaru responded

Thank you for the high rating, JMLOWTHERT! We're happy to hear that we were able to help with your oil change. Please let us know if there's anything else we can help you with. Safe travels!

August 05, 2021

Excellent, caring and professional people who always go the extra mile to satisfy their customers. The service department has always been a significant reason I buy new vehicles from this dealership. More

by beitlerb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2021 -

Concordville Subaru responded

Thank you for continuing to choose Concordville Subaru, beitlerb! We're happy to hear that you have consistently positive experiences with us. Have a great day!

August 04, 2021

Very professional . Did not push for added services however gave estimate. Loved having my car washed.new building was a lot easier to get around More

by KJTW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2021 -

Concordville Subaru responded

Thank you for the high rating, KJTW! We're happy to hear that you left the dealership satisfied with our services. Please let us know if there's anything else we can help you with. Safe travels!

August 04, 2021

John the technician kept me frequently updated on the progress of my repair. He was very professional and communicated well. He secured a loaner car for me as to not inconvenience me. I felt confident th More

by GAEVES
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2021 -

Concordville Subaru responded

Thank you for the 5-star review, GAEVES! We're happy to hear that John was able to help you with your repairs. Please let us know if there's anything else we can help you with. Have a great day!

August 04, 2021

I’ve bought 2 new cars from this dealership and have had a great experience. The service department is the reason I will probably buy my next car there. I’ve always been satisfied with the customer servic More

by SPANGLMA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Catrambone
Aug 05, 2021 -

Concordville Subaru responded

Thank you for the high rating, SPANGLMA, and thank you for continuing to choose Concordville Subaru! We're happy to hear that you are consistently satisfied with our services. We look forward to working with you again soon. Have a wonderful day!

August 03, 2021

Excellent service! The service team is extremely friendly and attentive. The waiting area was comfortable and the WI-FI was excellent. Scheduling was easy. I would suggest maybe providing a 24 hour More

by edmundg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2021 -

Concordville Subaru responded

Thank you for the 5-star rating, edmundg! Thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day!

August 03, 2021

I bought the new SUV that Subaru just brought to market, and unfortunately the car has a lot of bugs. Roof leaks that they can't really fix, and a problem with the gas tank, which had to be replaced. I trav More

by patti7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Meghan was helpful , Ken Cooper
Aug 04, 2021 -

Concordville Subaru responded

patti7, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day!

August 02, 2021

I am always impressed with the professionalism of the staff, the cleanliness of the facility, and timeliness for service. I highly recommend not just buying a Subaru but buying from Concorville Subaru. More

by Michele K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Cooper, Zach Catrambone
Aug 03, 2021 -

Concordville Subaru responded

Thank you for the glowing review, Michele K! We're happy to hear that you are consistently satisfied with our services. Your recommendation is of utmost importance to us. We look forward to your next visit with us. Safe travels!

August 02, 2021

Great service here. People are friendly and willing to work with you to plan out maintenance and repairs to ensure safety, but work with your budget. Highly recommend it here for service on your Subaru. More

by Allie_0317
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

Concordville Subaru responded

Thank you for the 5-star review, Allie_0317! We're happy to hear that we have earned your recommendation. We look forward to your next visit with us. Have a great day!

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