Back

Concordville Subaru - Service Center

Glen Mills, PA

4.8
1,921 Reviews

1,921 Reviews of Concordville Subaru - Service Center

Sort by
August 12, 2021

Great service, wonderful and courteous personnel. It is always a pleasure interacting with Concordville Subaru personnel. It's like a family reunion all thre time More

by JBALLERNO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Laraki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Cooper, Zach Catrambone
Aug 13, 2021 -

Concordville Subaru responded

Hi, JBALLERNO! Thank you for the stellar review. We're delighted to hear that you've had consistently positive experiences with us. Have an awesome day!

August 12, 2021

I have experienced wonderful and convenient service each and every time I have visited Concordville Subaru since I have owned my Subaru Forester. They are the very best! More

by LEEG451
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Catrambone
Aug 13, 2021 -

Concordville Subaru responded

Thank you for the 5-star review, LEEG451! We're delighted to hear that you've had consistently positive experiences with us. We hope to work with you again soon!

August 11, 2021

Good and friendly service manager, good communication on what was needed and time required, got out of there when I expected and repairs seem to be done well. More

by BB
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2021 -

Concordville Subaru responded

Hi, BB! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Have a good day!

August 10, 2021

The Sales team is great but I was extremely disappointed with the Service team on my recent visit. I scheduled my appointment more than a week in advance for a new windshield however the windshield wasn’t o More

by JAGLAUDEL
Recommend Dealer
No
Employees Worked With
Moe Laraki
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa McElwee
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2021 -

Concordville Subaru responded

JAGLAUDEL, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future.

August 10, 2021

Melissa was such a great help! She knew her stuff and made sure I knew too! Very kind and helpful, made sure I was comfortable with every step. More

by Katluc3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2021 -

Concordville Subaru responded

Thank you for the high rating, Katluc3! Melissa is a valued member of the team, and we'll sure share this positive review with her. Please let us know if there's anything else we can help you with. Have a great day!

August 10, 2021

Service agent Melissa was very helpful and knowledgeable. It has always been a good experience for me to get any work done at Concordville Subaru. More

by MCKAYABM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2021 -

Concordville Subaru responded

Thank you for the 5-star review, MCKAYABM! We're delighted to hear that working with Melissa elevated your experience with us here at Concordville Subaru. Have a wonderful day!

August 09, 2021

Thank you for an excellent service experience. I can always depend on Concordville Subaru to understand my needs, and efficiently complete the service in time More

by KVPTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2021 -

Concordville Subaru responded

Thank you for the high rating, KVPTA! We're delighted to hear that you have consistently positive experiences with us here at Concordville Subaru. We hope to see you again soon!

August 08, 2021

Quick, thorough, friendly. Always take car on time and keep you informed along the way. Very happy with this dealership from purchase through maintenance. Thank you!! More

by nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Catrambone
Aug 09, 2021 -

Concordville Subaru responded

Thank you for the high rating, nancy! We're happy to hear that you've had positive experiences with us. Safe travels!

August 08, 2021

The dealership is always accommodating for service issues. I had the tire pressure light go on, needed an oil change, and an inspection and was out in an hour. Always very prompt and courteous and pro More

by pgkaz6244
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2021 -

Concordville Subaru responded

Thank you for the high rating, pgkaz! We're delighted to hear that you left the dealership satisfied with our services. We hope to see you again soon!

August 08, 2021

Hold time on phone too long.No one greet arrival in service area. Do not follow through on return calls. Repair service good Not accepting this survey with less than 25 words More

by LKSWARTZ40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Catrambone
Aug 09, 2021 -

Concordville Subaru responded

LKSWARTZ40, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day!

...
150
...