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Concordville Subaru - Service Center

Glen Mills, PA

4.8
1,921 Reviews

1,921 Reviews of Concordville Subaru - Service Center

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August 13, 2021

Excellent service, accommodating to the clients, comfortable waiting areas. They are willing to work with the customer as far as I time of appointment and adding service items. Washed the car inside More

by SCOOP888
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2021 -

Concordville Subaru responded

Thank you for the high rating, SCOOP888! We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Take care!

August 13, 2021

I love Concordville Subaru! They all go above and beyond. Shout out to Ken...last time in for an oil change/inspection, I suddenly realized I mistakenly left my dog outside and was worried she would run away More

by JOELLEN510
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Cooper
Aug 16, 2021 -

Concordville Subaru responded

Thank you for the high rating, JOELLEN510! We're happy to hear that working with Ken elevated your experience with us especially with checking on your dog and helping you out during your grocery trip. Please let us know if there's anything else we can help you with. Have a great day!

August 13, 2021

Came in for routine oil, filter and tire rotation service. Was immediately greeted very courteously and work on my car was quickly begun. Melissa, the service rep I dealt with was extremely knowledge More

by chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2021 -

Concordville Subaru responded

Thank you for the high rating, chris! We're happy to hear that working with Melissa elevated your experience with us. Your loyalty and trust means the world to us, and we look forward to working with you again soon!

August 13, 2021

Professional, friendly, courteous. Honored my coupon! All have good service. I had extensive dealings with Melissa, in the past, and she is exceptional in every way. More

by LCASTELLINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Cooper, Zach Catrambone
Aug 16, 2021 -

Concordville Subaru responded

Thank you for the 5-star review, LCASTELLINE! We're happy to hear that working with Melissa elevated your experience with us. Safe travels!

August 12, 2021

They are a great group and work very well in tandem. I think they may need some extra staff to handle the load of computer issues since so many vehicles are outfitted with so many electrical gadgets. It a More

by SFACCIOL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry, but I don't recall anyone's name.
Aug 13, 2021 -

Concordville Subaru responded

SFACCIOL, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day!

Aug 13, 2021 -

SFACCIOL responded

I'd like to send a big Thank You to the folks at Concordville Subaru for their efficiency, dedication to customer service and overall happy attitude at your facility. Keep up the great job you're doing.

August 12, 2021

Great service and great communication. The entire process was flawless. They even noticed that my inspection was due soon and offered to add that service on-at a cheaper price than the place a bought the veh More

by KENNEDYK03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Cooper
Aug 13, 2021 -

Concordville Subaru responded

Hi, KENNEDYK03! We're happy to hear that we were able to help you with your inspection. We hope to work with you again soon!

August 12, 2021

I used to go to the one in exton and when this one opened I moved my Subaru service needs here and the customer service has been Amazing! A+ More

by GABISTEPHENS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Cooper
Aug 13, 2021 -

Concordville Subaru responded

Thank you for the 5-star review, GABISTEPHENS! We're delighted to hear that you've had consistently positive experience with us here at Concordville Subaru. Please let us know if there's anything else we can help you with. Take care!

August 12, 2021

Mark explained my service needs and all went well. I appreciated the ride back and forth to my home I also had extended warranty information explained to me at this time More

by carol.wareikis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Raysor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Another Mark to drive me home He was very courteous
Aug 13, 2021 -

Concordville Subaru responded

Thank you for the 5-star review, carol.wareikis! We're happy to hear that working with Mark elevated your experience with us. Have a great day!

August 12, 2021

Great service always fast and efficient great service in every way clean, friendly, efficient and great prices, great with updating you on service and time of completion More

by CHUBBCLUB1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2021 -

Concordville Subaru responded

Thank you for the glowing rating, CHUBBCLUB1! We're happy to hear that you left the dealership satisfied with our services. Safe travels!

August 12, 2021

Great people with a total customer focus. Place has a family atmosphere. Approach is consultative with clear options on the table. Work done in an efficient and timely manner. More

by CCOOLAHAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2021 -

Concordville Subaru responded

Thank you for the kind words and positive review, CCOOLAHAN! Please let us know if there's anything else we can help you with, and we'll be happy to assist. Take care!

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