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Concordville Subaru - Service Center

Glen Mills, PA

4.8
1,923 Reviews

1,923 Reviews of Concordville Subaru - Service Center

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October 13, 2021

The customer service is consistent and always awesome. The prices are reasonable too compared with other options. More

by eric@dreahook.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2021 -

Concordville Subaru responded

Hi, eric@dreahook.com! We're happy to hear that you left the dealership satisfied with our services. Safe travels! - Moe Laraki, General Manager

October 12, 2021

Service is just super friendly and helpful. They're a little out of the way but make it worthwhile to go. For the things I won't maintain myself, will always take it to them. More

by crogs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
Oct 13, 2021 -

Concordville Subaru responded

Hi, crogs! Thank you for the stellar review. We're happy to hear that your positive experiences earned us your loyalty and trust. Safe travels! - Moe Laraki, General Manager

October 12, 2021

Service is done promptly per the appointments and estimates. Work is presented prior to starting. Everyone is courteous and completed car as well as location are very clean. More

by vlSShop15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Catrambone
Oct 13, 2021 -

Concordville Subaru responded

Hi, vlSShop15! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. Have a great day! - Moe Laraki, General Manager

October 12, 2021

I brought my car in for a factory recall and received fast friendly service from the staff More

by Jeff74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Concordville Subaru responded

Hi, Jeff74! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. Have a wonderful day! - Moe Laraki, General Manager

October 11, 2021

Quick, helpful and accommodating! They were kind enough to let me keep the loaner an extra day. More

by JMic5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Cooper
Oct 11, 2021 -

Concordville Subaru responded

Hi, JMic5! Thank you for the stellar rating. We're delighted to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Safe travels! - Moe Laraki, General Manager

October 11, 2021

Glad the recalls could both be corrected at the same time. Enjoyed the use of the Forester to accomplish my errands, and everything was completed by my return. Liked the interior changes to the 2021 For More

by DREESE.3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Catrambone
Oct 12, 2021 -

Concordville Subaru responded

DREESE.3! Thank you for the stellar rating, and congratulations on your new 2021 Forester. We hope to work with you again in the future. Take care! - Moe Laraki, General Manager

October 09, 2021

Quick friendly service and service desk person Ken was very helpful with with obtaining my insurance information More

by mzelsnack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Cooper
Oct 11, 2021 -

Concordville Subaru responded

Hi, mzelsnack! Thank you for the stellar rating. We're happy to hear that working with Ken elevated your experience with us. Safe travels! - Moe Laraki, General Manager

October 09, 2021

Prompt, courteous, professional and high quality service was provided. The waiting area was clean and quiet. More

by RCAUGHEY3801
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Brennan
Oct 11, 2021 -

Concordville Subaru responded

Hi, RCAUGHEY3801! Thank you for the stellar rating. We're delighted to hear that you left the dealership satisfied with our services. Take care! - Moe Laraki, General Manager

October 08, 2021

Perfect service for windshield replacement. Polite, helpful, gave me a loaner car, added a service I hadn’t scheduled…all around great experience. More

by michele.williamson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2021 -

Concordville Subaru responded

Hi, michele.williamson! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. Have a great day! - Moe Laraki, General Manager

October 08, 2021

The waiting space in Concordville is clean and comfortable but the air conditioning temperature controls need adjustment which was responded to when I inquired about the possibility of making chan More

by VERA
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I now faces but not names and I do not see the repair tech who worked with me
Oct 11, 2021 -

Concordville Subaru responded

VERA, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! - Moe Laraki, General Manager

Oct 13, 2021 -

VERA responded

Thanks for your thoughtful reply. I am learning how to document my Subaru repairs effectively and your service team has been helpful. You have a very modern and quite spacious and beautiful facility. Best Regards, Vera

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