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Concordville Subaru - Service Center

Glen Mills, PA

4.8
1,923 Reviews

1,923 Reviews of Concordville Subaru - Service Center

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November 12, 2021

Service work is easy to schedule on line. Ready for you on time. Provide accurate duration times. Has a comfortable waiting area. Pricing is reasonable and quality of service seems excellent. More

by GKMAXSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2021 -

Concordville Subaru responded

Hi, GKMAXSON! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. We look forward to your next visit. Have a wonderful day! - Moe Laraki, General Manager

November 12, 2021

Service is explained so that I can understand what needs to be done and prepares you for how much it will cost. More

by MAYNJ46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Cooper, Lauren Scannapieco
Nov 15, 2021 -

Concordville Subaru responded

Hi, MAYNJ46! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. Have a great day!- Moe Laraki, General Manager

November 12, 2021

Efficient, knowledgeable staff who are willing to listen to and work with you. I trust them. More

by BONNIE.SWAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2021 -

Concordville Subaru responded

Hi, BONNIE.SWAN! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. Have a wonderful day!- Moe Laraki, General Manager

November 11, 2021

Took care of my recall problem in less time then I was told. Staff was very courteous and friendly More

by kej0711
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
Nov 12, 2021 -

Concordville Subaru responded

Hi, kej0711! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. We look forward to your next visit. Have a great day! - Moe Laraki, General Manager

November 11, 2021

Outback serviced 10/25/21. Advisor Mark Rodgers. Milage read in ERROR as 12094. Actual Milage was 8270. Mark called next day and said he would correct the milage. As of today Carfax and my Subaru app servi More

by CCRUNCH
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Stevens
Nov 12, 2021 -

Concordville Subaru responded

CCRUNCH, thank you for the 5-star rating and for the opportunity to respond to the situation. We look forward to working with you again soon. Safe travels! - Moe Laraki, General Manager

November 11, 2021

Great service as usual at Concordville. Quick turnaround. Kept me well informed throughout and no unnecessary recommendations were made. I’ll trust my Subaru to Concordville as they’ve earned my business 100 More

by WRX owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Reichert
Nov 12, 2021 -

Concordville Subaru responded

Hi, WRX owner! Thank you for the 5-star review. We're happy to hear that your positive experience earned us your loyalty and trust. We look forward to your next visit. Have a wonderful day! - Moe Laraki, General Manager

November 10, 2021

Excellent service. Reviewed my concerns immediately and kept me informed if needed. Explained what was done and was very polite. More

by MKUP12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2021 -

Concordville Subaru responded

Hi, MKUP12! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Safe travels! - Moe Laraki, General Manager

November 10, 2021

Great service consistently! We are on our 8th Subaru from this dealer over the last 35 years. More

by SONAL.U.MAYEKAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2021 -

Concordville Subaru responded

Hi, SONAL.U.MAYEKAR! Thank you for the 5-star review. We're happy to hear that you've had consistently positive experiences for 8 Subarus now! We look forward to your next visit. Take care! - Moe Laraki, General Manager

November 10, 2021

Melissa was kind, efficient, and personable. When we picked your dealership last year, little did we know that my husband would be passing from this life on September 27, this year. We picked you becau More

by HBSSWARTHMORE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2021 -

Concordville Subaru responded

Hi, HBSSWARTHMORE! Thank you for the 5-star review. We're happy to hear that working with Melissa gave you the personal comfort that you needed. We extend our condolences. Please give us a call if there is anything we can do to help. Take care! - Moe Laraki, General Manager

November 10, 2021

Great place. Nice and friendly staff.I was greeted promptly and finished my job in a reasottime. More

by arukish1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Cooper
Nov 11, 2021 -

Concordville Subaru responded

Hi, arukish1! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Take care! - Moe Laraki, General Manager

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