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Concordville Subaru - Service Center

Glen Mills, PA

4.8
1,923 Reviews

1,923 Reviews of Concordville Subaru - Service Center

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December 04, 2021

Very helpful and timely service, issues and options were explained well and the car looked great when the work was complete! More

by Karen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2021 -

Concordville Subaru responded

Hi, Karen! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. Have a great day! Sincerely, Moe Laraki, General Manager

December 04, 2021

Great dealership! I’ve been there a few times since purchasing my car and always treated outstandingly. More

by robydoby04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2021 -

Concordville Subaru responded

Hi, robydoby04! Thank you for the 5-star rating. We're happy to hear that your positive experiences have earned us your loyalty and trust. Take care! Sincerely, Moe Laraki, General Manager

December 04, 2021

They did an oil change for me at 4:15pm and they close at 5! Courteous and knowledgeable staff. Waiting area is very clean. More

by fowler705
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Cooper, Zach Catrambone
Dec 06, 2021 -

Concordville Subaru responded

Hi, fowler705! Thank you for the 5-star rating. We're happy to hear that you left the dealership satisfied with our services. We look forward to working with you again soon. Safe travels! Sincerely, Moe Laraki, General Manager

December 03, 2021

Always appreciate the thoughtful care the service advisors put into your service visit. They stand behind their work. More

by MARC R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Cooper, Lauren Scannapieco
Dec 06, 2021 -

Concordville Subaru responded

Hi, MARC R.! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. We look forward to working with you again soon. Have a great day! Sincerely, Moe Laraki, General Manager

December 02, 2021

I appreciate the fast response to my concerns. Original issue is in the process of being addressed. I Overall besides this issue I am happy with the financial dept More

by DPHUKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Raysor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2021 -

Concordville Subaru responded

Hi, DPHUKE! Thank you for the 5-star review. We hope to work with you again soon. Have a wonderful day! - Moe Laraki, General Manager

December 02, 2021

Always great customer service! I had a problem and was able to bring the car in the following day. Melissa kept us updated all day and had the car ready by the end of the day. More

by BAROSICA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2021 -

Concordville Subaru responded

Hi, BAROSICA! Thank you for the stellar rating. We're happy to hear that working with Melissa elevated your experience with us. We look forward to your next visit. Safe travels!- Moe Laraki, General Manager

December 02, 2021

Fast and friendly, could not ask for better. Facility is clean, waiting area very comfortable More

by roche2406
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Cooper, John Brennan, Zach Catrambone, Lauren Scannapieco
Dec 02, 2021 -

Concordville Subaru responded

Hi, roche2406! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Take care!- Moe Laraki, General Manager

December 02, 2021

I was greeted by a pleasant young man who explained what I needed to do. Then I met John who was pleasant and explained what the service details and if I had any questions. Thanks again for great service More

by PRECYOUS31
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
Dec 03, 2021 -

Concordville Subaru responded

Hi, PRECYOUS31! Thank you for the stellar rating. We're happy to hear that working with John elevated your experience with us. We hope to work with you again soon. Have a wonderful day! - Moe Laraki, General Manager

December 02, 2021

No complaints.. service was very good.. so was the help.. they were courteous and explained what they did. More

by STARGATERB1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2021 -

Concordville Subaru responded

Hi, STARGATERB1! Thank you for the 5-star rating. We're happy to hear that working with the team led to such a positive experience. Please let us know if there's anything else we can help you with. Have a great day! - Moe Laraki, General Manager

December 02, 2021

Prompt, courteous, thorough, easy to work with, comfortable wait area, job finished right on time. More

by SUBMAN73
Recommend Dealer
Yes
Employees Worked With
Don't know.
Dec 03, 2021 -

Concordville Subaru responded

Hi, SUBMAN73! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Take care!- Moe Laraki, General Manager

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