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Concordville Subaru - Service Center

Glen Mills, PA

4.8
1,923 Reviews

1,923 Reviews of Concordville Subaru - Service Center

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December 24, 2021

I called and spoke to someone very helpful on the phone and explained my situation and the need for a battery replacement. They checked, had what I needed and fit me in later that day. Service contact was More

by kevin.rosen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Cooper
Dec 28, 2021 -

Concordville Subaru responded

Hi, kevin.rosen! Thank you for the stellar rating. We're happy to hear that working with the team led to such a positive experience. Have a great day! Sincerely, Moe Laraki, General Manager

December 24, 2021

Melissa McElwee service advisor is the best she really cares about your customers. She puts our family's safety first. Have had three Outbacks since 2011. Please let her know we appreciate her. More

by TERRYSVW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2021 -

Concordville Subaru responded

Hi, TERRYSVW! Thank you for the 5-star rating. We're happy to hear that working with Melissa led to such a positive experience. We hope to work with you again soon. Take care! Sincerely, Moe Laraki, General Manager

December 23, 2021

The service continues to be outstanding. Melissa was extremely helpful, knowledgeable, and friendly. It is a relief to have a trustworthy place to bring my car for service. Thank you! More

by Jen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2021 -

Concordville Subaru responded

Hi, Jen! Thank you for the 5-star rating. We're happy to hear that working with Melissa led to such a positive experience. We hope to work with you again soon. Take care! Sincerely, Moe Laraki, General Manager

December 22, 2021

Service was quick and excellent customer service. I really don’t understand why I needed an update for am/fm radio but it fixed the problem More

by DEBRAMARTINO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2021 -

Concordville Subaru responded

Hi, DEBRAMARTINO! Thank you for the 5-star rating. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Take care! Sincerely, Moe Laraki, General Manager

December 21, 2021

Very accommodating- nice waiying area. Always gets my approval before doing service to my car. More

by cuajas
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2021 -

Concordville Subaru responded

Hi, cuajas! Thank you for the 5-star rating. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Have a great day! Sincerely, Moe Laraki, General Manager

December 20, 2021

We have owned Subaru’s for approximately 20 years, using 5 different area dealers for our service needs. While all have been good, Concordville Subaru Service Dept has become our preferred choice. They are More

by OJC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

Concordville Subaru responded

Hi, OJC! Thank you for the stellar review. We're happy to hear that you've had consistently positive experiences with the dealership. We hope to work with you again in the future. Have a great day! Sincerely, Moe Laraki, General Manager

December 20, 2021

Easy to connect with for scheduling and no hassle for drop off and pick up. They do as they promise with calls etc. I highly recommend Concordville Subaru! More

by ESTOCKB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Catrambone
Dec 21, 2021 -

Concordville Subaru responded

Hi, ESTOCKB! Thank you for the stellar rating. We're happy to hear that your positive experience earned us your recommendation. We hope to work with you again soon. Take care! Sincerely, Moe Laraki, General Manager

December 20, 2021

The staff is always friendly and try to give prompt service and that is difficult with so much sickness right now. More

by njnancysayers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

Concordville Subaru responded

Hi, njnancysayers! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. have a wonderful day! Sincerely, Moe Laraki, General Manager

December 18, 2021

This Greatship and their wonderful people always find a way to handle any issue immediately! I drive 1 hrs north from Middletown, DE area and very pleased with expert attention and explain issue to me!!! More

by MJBCHINAPAINTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike answered my questions when phoned in night before!
Dec 20, 2021 -

Concordville Subaru responded

Hi, MJBCHINAPAINTER! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Take care! Sincerely, Moe Laraki, General Manager

December 18, 2021

Friendly and professional staff, low staff turnover, I like to deal with same people who know me and my car, comfortable waiting room with wifi, beautiful, spacious surroundings, lots of new cars to brows More

by Ruth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

Concordville Subaru responded

Hi, Ruth! Thank you for the stellar rating. We're happy to hear that working with the team led to such a positive experience. We hope to work with you again soon! Sincerely, Moe Laraki, General Manager

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