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Concordville Subaru - Service Center

Glen Mills, PA

4.8
1,923 Reviews

1,923 Reviews of Concordville Subaru - Service Center

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December 30, 2021

The service representative was very friendly and helpful. My car was serviced within a very reasonable time frame. More

by Kim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Cooper
Jan 04, 2022 -

Concordville Subaru responded

Hi, Kim! Thank you for the 5-star rating. We're happy to hear that you left the dealership satisfied with our services. Have a wonderful day! Sincerely, Moe Laraki, General Manager

December 30, 2021

Timely Reminders. Quick Reception. On time. The charges matched the quote. Got me out and on the road within the promised time. No drama. More

by cjt0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
Jan 04, 2022 -

Concordville Subaru responded

Hi, cjt0! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. Take care! Sincerely, Moe Laraki, General Manager

December 30, 2021

The reason for my most recent visit was to determine the cause of an oil leak after an oil change at the dealership. It was determined that the drain plug was not sufficiently tightened. My clean garage f More

by K.M.YOUNG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Cooper, John Brennan
Jan 04, 2022 -

Concordville Subaru responded

K.M.YOUNG, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, Moe Laraki, General Manager

December 30, 2021

Listened to; my concerns acknowledged; open discussion regarding solving problem. Excellent care; team very knowledgeable about their cars and course of action; attentive; explain problems and even showed More

by RNDEDE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

Concordville Subaru responded

Hi, RNDEDE! Thank you for the stellar review. We're happy to hear that working with the team led to such a positive experience. We hope to work with you again soon. Take care! Sincerely, Moe Laraki, General Manager

December 30, 2021

This is our favorite place to have work done on our 2014 Outback. Even though we live in Boston, we try to get what ever needs doing done while visiting family in PA because you all are so great. Helpful, More

by Cate Arnold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Brennan, Zach Catrambone
Dec 30, 2021 -

Cate Arnold responded

Thanks all! You fixed us up again! Much appreciated!

Jan 04, 2022 -

Concordville Subaru responded

Hi, Cate Arnold! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Take care! Sincerely, Moe Laraki, General Manager

December 30, 2021

It’s a Great and super friendly service! I don’t mind driving 30 mins/15miles to get there at all. More

by Pyang10318
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

Concordville Subaru responded

Hi, Pyang10318! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. We look forward to your next visit. Safe travels! Sincerely, Moe Laraki, General Manager

December 28, 2021

Friendly,efficient, quick and capable. Problem solved easily by courteous and helpful employee. Service excellent More

by JBURGSTEIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Catrambone
Dec 29, 2021 -

Concordville Subaru responded

Hi, JBURGSTEIN! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. Have a wonderful day! Sincerely, Moe Laraki, General Manager

December 28, 2021

We have a 2018 Outback Touring....purchased new ...serviced many times... including a new battery..... Always been thrilled with service...fair pricing....great people....this is our third Subbie More

by THECOBB4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Cooper
Dec 29, 2021 -

Concordville Subaru responded

Hi, THECOBB4! Thank you for the stellar review. We're happy to hear that we have been able to help with the services of your 2018 Outback Touring. We hope to work with you again soon. Have a great day! Sincerely, Moe Laraki, General Manager

December 26, 2021

Concordville Service Dept is the best service center I’ve ever had in the past seven years since moving to Penna. in 2015 with my 2009 Subaru 2.5i Outback. And I always ask for the same Service Advisor, Mar More

by JSAN.136
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2021 -

Concordville Subaru responded

Hi, JSAN.136! Thank you for the stellar review. We're happy to hear that working with mark elevated your experience with us. Your loyalty and trust mean the world to us. Take care! Sincerely, Moe Laraki, General Manager

December 24, 2021

The people who work there are courteous, helpful and pleasant. Bi have been dealing with this Subaru dealership for 11 years and it is the only place I have ever taken this car. The service is dependabl More

by SULLY504
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Cooper
Dec 28, 2021 -

Concordville Subaru responded

Hi, SULLY504! Thank you for the 5-star review. We're happy to hear that working with the team elevated your experience with us. We look forward to your next visit. Take care! Sincerely, Moe Laraki, General Manager

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