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Concordville Subaru - Service Center

Glen Mills, PA

4.8
1,923 Reviews

1,923 Reviews of Concordville Subaru - Service Center

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January 11, 2022

First time service visit. Drop off process was very good, excellent review of work and inspections... definitely exceeded expectations More

by gkitson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 12, 2022 -

Concordville Subaru responded

Hi, gkitson! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Safe travels! Sincerely, Moe Laraki, General Manager

January 11, 2022

Great hours, great staff and great service! Very impressed! In for an inspection and they even washed my car! Thanks concordville Subaru More

by MARYR2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Cooper
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Jan 12, 2022 -

Concordville Subaru responded

Hi, MARYR2! Thank you for the stellar review. We're happy to hear that working with the team led to such a positive experience. We hope you have a wonderful day! Sincerely, Moe Laraki, General Manager

January 11, 2022

Melissa handled my problem and came back to me with a solution quickly! I’m happy More

by SAUCY3365
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 12, 2022 -

Concordville Subaru responded

Hi, SAUCY3365! Thank you for the stellar review. We're happy to hear that working with Melissa elevated your experience with us. Have a great day! Sincerely, Moe Laraki, General Manager

January 11, 2022

Called about the availability of new tire. They had the tire and scheduled me right away to do the service. Everyone I spoke to was very professional. R. McBride More

by RWMCBRIDE11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Catrambone, Lauren Scannapieco
Report | Print
Jan 12, 2022 -

Concordville Subaru responded

Hi, RWMCBRIDE11! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Have a great day! Sincerely, Moe Laraki, General Manager

January 10, 2022

Very professional; very friendly. Serves was very good. Tech explain everything to us. Over all, very good. More

by TINALOS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
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Jan 10, 2022 -

Concordville Subaru responded

Thank you for the high rating, TINALOS! We're happy to hear that you left the dealership satisfied with our services. We look forward to your next visit. Have a great day! Sincerely, Moe Laraki, General Manager

January 10, 2022

The dealer provided excellent service and everyone was is always courteous. We are very pleased with the car and the ongoing support More

by rb19342
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Cooper, John Brennan, Zach Catrambone, Lauren Scannapieco
Report | Print
Jan 10, 2022 -

Concordville Subaru responded

Hi, rb19342! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Have a great day! Sincerely, Moe Laraki, General Manager

January 09, 2022

Seem like they were pushing overpriced tires to customers to meet a quota this day. Also wanted to charge labor but then removed charge? More

by williams_j1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark Rodgers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2022 -

Concordville Subaru responded

williams_j1, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, Moe Laraki, General Manager

January 09, 2022

They was nice Kind and friendly did not have to wait long and it did not take long . More

by ANNABLUE36
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2022 -

Concordville Subaru responded

Hi, ANNABLUE36! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. We look forward to working with you again soon. Have a great day! Sincerely, Moe Laraki, General Manager

January 09, 2022

I love it! Bought my car at Rafferty and now come to you! My repairman is excellent- Ken Cooper- I will be back!!!! More

by focana2001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Cooper
Report | Print
Jan 10, 2022 -

Concordville Subaru responded

Hi, focana2001! Thank you for the stellar review. We're happy to hear that working with Ken earned us your loyalty and trust. We look forward to working with you again soon. Have a great day! Sincerely, Moe Laraki, General Manager

January 08, 2022

Please stop sending me surveys! Have some self confidence. It will be ok, really it will More

by gorowara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Catrambone
Report | Print
Jan 10, 2022 -

Concordville Subaru responded

Hi, gorowara! Thank you for the 5-star rating. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Safe travels! Sincerely, Moe Laraki, General Manager

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