Back

Concordville Subaru

Glen Mills, PA

4.9
3,219 Reviews
Our mission: Concordville Subaru has a commitment to extraordinary customer service. We deliver the right car, at the right price, and provide great service to back it all up. All of this and more results in an exceptional vehicle purchase and ownership experience unlike any other!
Contact Dealership

1713 Wilmington West Chester Pike

Glen Mills, PA

19342

Directions

Filter Reviews By Type

Showing 3,219 reviews

April 08, 2021

From the very first phone call, the Concordville Subaru Team took charge of the situation. They were kind, considerate, and professional. I highly recommend them. More

by birdk48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Cooper
Apr 09, 2021 -

Concordville Subaru responded

Birdk48, thank you for the recommendation and the 5 star review, we really appreciate it! We hope to be able to work with you again in the future!

April 08, 2021

Courteous and professional. Open and honest regarding pricing and deal terms. No games here, just helpful people who will work with you to get you a great deal on a new Subaru. More

by JoeB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maddy Davis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sal, Darren Brown
Apr 08, 2021 -

Concordville Subaru responded

Thank you for your kind words, Joe! We appreciate your business and hope to always give you a great experience when you visit Concordville Subaru! We look forward to working together again in the future!

April 08, 2021

This was our first Subaru purchase for our family. Bill was fantastic to work with! We are looking forward to driving our new Ascent for many years! More

by Janette Hawkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Gilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Still
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darren Brown
Apr 09, 2021 -

Concordville Subaru responded

Thank you for the 5 star review, Janette! We're happy to know that Bill was able to help you find a car you love and walk you through the purchasing process. We wish you all the best with your new Ascent and hope to see you again sometime!

April 08, 2021

Things were great. I had a good experience. It is silly that I have to write 25 words to submit this survey. thank you very much More

by MAGGSRYBINSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Scannapieco
Apr 08, 2021 -

Concordville Subaru responded

Thank you for your positive review! We appreciate you taking the time to leave feedback and look forward to working with you again soon!

April 07, 2021

I had a tire issue and had to get to the hospital quickly. They took me right in and fixed my issue immediately . I was so relieved. Thanks for helping me out. Your Great !! More

by STEPHANIERUDOLPH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Cooper, Zach Catrambone
Apr 07, 2021 -

Concordville Subaru responded

Thank you for the five stars, STEPHANIERUDOLPH! Concordville Subaru appreciates your business.

April 07, 2021

Melissa was awesome (once again). Took the time to listen & address my concerns, and made sure little extras (i.e. clearing out drain holes) got done along with the primary service. Very trustworthy dealersh More

by RS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2021 -

Concordville Subaru responded

Thank you for visiting, RS! We are happy to know that you enjoyed our services. We look forward to your next visit!

April 07, 2021

John kept me apprised of the status and the findings of my service appt. There were no surprises and I felt the results and prices quoted were quite fair. More

by AKSinPA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Scannapieco
Apr 08, 2021 -

Concordville Subaru responded

Thank you for your positive feedback. We’re glad that John was informative and took good care of your vehicle for you. We appreciate your business and look forward to working with you again soon!

April 07, 2021

Concordville Subaru always does an excellent job. Could not ask for better service. Mark is outstanding and very helpful. Scheduling was easy and met my needs. More

by KEVIN4648
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2021 -

Concordville Subaru responded

Thank you for the 5 star review, Kevin! We’re glad that Mark was helpful in making your service appointment an easy experience. Thank you for choosing Concordville Subaru; have a great day!

April 07, 2021

They need internet password available for customers to find. Some helpful sales staff that offered water. Detail work average.. spider and web in storage area More

by Spider-Man
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Dougherty
Apr 08, 2021 -

Concordville Subaru responded

Spider-Man, thank you for taking the time to provide us feedback that we will take into consideration. If there’s anything else that we can do to make your next appointment a five star experience, please don’t hesitate to reach out! We appreciate your business and hope you have a great day!

April 06, 2021

The person I initially spoke to to schedule my service was not very friendly or accommodating I didn't even get her name. After that, everything was awesome. Zach got me all set up and was super helpful More

by KATEHILLER
Recommend Dealer
Yes
Employees Worked With
Ken Cooper, Zach Catrambone
Apr 07, 2021 -

Concordville Subaru responded

KATEHILLER, we greatly appreciate your feedback and thank you for bringing this to our attention.

...
317
...