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Concordville Subaru

Glen Mills, PA

4.9
3,220 Reviews
Our mission: Concordville Subaru has a commitment to extraordinary customer service. We deliver the right car, at the right price, and provide great service to back it all up. All of this and more results in an exceptional vehicle purchase and ownership experience unlike any other!
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1713 Wilmington West Chester Pike

Glen Mills, PA

19342

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Showing 3,220 reviews

April 14, 2021

Melissa was very friendly and helpful. Called to explain Melissa was very friendly and helpful. Called to explain about initial services charge she quoted and the additional charges that would include clean More

by GAbrams
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Concordville Subaru responded

We greatly appreciate your feedback. Thank you for choosing Concordville Subaru!

April 13, 2021

I waited in clean spacious waiting area while oil and filter change and courtesy safety inspection were performed. It was quick and easy. Great dealer, great service. I purchased my last four vehicles More

by spklein12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Cooper
Apr 14, 2021 -

Concordville Subaru responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thank you for choosing Concordville Subaru!

April 13, 2021

Greeted me promptly, gave me a text saying they took the car in, waiting room was nice and COVID safe. Diagnosed the problem and had to order part. Informed me went the part came in and I scheduled another More

by Fragile937
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2021 -

Concordville Subaru responded

Thank you, Fragile937! We appreciate your awesome feedback.

April 13, 2021

Ken was up front with all repairs and explained what was necessary vs. preventative maintenance. It’s nice to know someone’s on your side. More

by cep4792
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Cooper
Apr 14, 2021 -

Concordville Subaru responded

Thank you for the great review. We will be sure to thank Ken and the rest of the team for providing you with excellent service. We look forward to working with you again.

April 13, 2021

I was pleased with everything I was taken care of. Would reccomend this place to anyone looking for decent used car or new car. Thanks More

by msweeney147
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Cappello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2021 -

Concordville Subaru responded

msweeney147, thank you for the 5 star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

April 13, 2021

This was the fifth Subaru I have leased from Concordville Subaru. Everyone I have dealt with at the dealership has been helpful and always above board in their dealings. I wouldn't get my car anywhere else. More

by Kate Robbins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Laraki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jill Quale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2021 -

Concordville Subaru responded

Hi Kate Robbins, thank you so much for your positive comments about Concordville Subaru! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 13, 2021

Lauren (on Friday) and Melissa Mcelwee handled my split tire emergency faster than expected and I couldn't be happier. Legacy now drives great! Thanks More

by BAFMCCRACKEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Scannapieco
Apr 13, 2021 -

Concordville Subaru responded

BAFMCCRACKEN, thank you for your 5 Star Review! We appreciate your business and kind words!

April 13, 2021

I think they did an outstanding job. My chevy was repaired and cleaner than when I brought the vehicle in. Pricing was fair and the bill was explained in detail. More

by dompell1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Cooper, Zach Catrambone, Lauren Scannapieco, Taylor Thornton
Apr 14, 2021 -

Concordville Subaru responded

dompell1, we're happy to hear you had such a positive experience with our team! We hope you continue to choose us for all your automotive needs! Take care!

April 12, 2021

Very professional and delivered on their commitment as promised. I am a return customer and this experience will make me come back yet again, thanks. More

by sejmd5
Recommend Dealer
Yes
Employees Worked With
Greg Gilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Raysor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2021 -

Concordville Subaru responded

sejmd5, Thank you for taking the time to share your great feedback regarding working for our Sales Department. If there is anything else we can assist with, please do not hesitate to reach out!

April 11, 2021

Best service facility and process I’ve ever been to. Very professional! Covid safe waiting area, great explanation of work on my car. Highly recommend this dealership. More

by JANERICHARDSON848
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Catrambone
Apr 12, 2021 -

Concordville Subaru responded

Thanks for the perfect rating for us, JANERICHARDSON848! We are here whenever you need help.

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