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Concordville Subaru

Glen Mills, PA

4.9
3,255 Reviews
Our mission: Concordville Subaru has a commitment to extraordinary customer service. We deliver the right car, at the right price, and provide great service to back it all up. All of this and more results in an exceptional vehicle purchase and ownership experience unlike any other!
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1713 Wilmington West Chester Pike

Glen Mills, PA

19342

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Showing 3,255 reviews

May 02, 2021

Excellent team at Concordville Subaru. They are always very friendly, helpful, and willing to go above and beyond. I’ve been to several Subaru dealers and this ties for my favorite. The new location is be More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

Concordville Subaru responded

Thank you for the kind words, Jim! We appreciate the compliments and the five-star review! Please let us know if you need anything else. We hope to see you again.

May 02, 2021

Concordville Subaru is really great. I drive about 2 1/4 hours to do business with them. The dealers near me are just simply not a pleasure to deal with. Concordville= Kind professionals who do a thorough j More

by DHBUCKLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Scannapieco
May 03, 2021 -

Concordville Subaru responded

Thank you for always driving a great distance to continue to work with us. We greatly appreciate it! Also, thank you for the five-star rating and kind words. Please let us know if you need anything else.

May 02, 2021

It was a pleasant (but too long) experience. Everyone was extremely nice. Cassandra was wonderful to work with. Please change my email address on record to rcjh@comcast.net. Thanks More

by Ronna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Lupo Sr., Cassandria Johnson
May 03, 2021 -

Concordville Subaru responded

Hi Ronna, Thank you for your kind feedback and high rating. We really appreciate it and hope to work with you again!

May 02, 2021

Super helpful and respectful of covid precautions. Provided lots of info about car features and options. Made purchase process very streamlined and easy. Good follow up after purchase. More

by Kate
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Jones, Theresa Boyer
May 03, 2021 -

Concordville Subaru responded

Hi Kate, We're glad that we were able to make the car-buying process easier for you! Thank you for leaving us your kind feedback and we hope to see you again soon. Safe travels!

May 02, 2021

Entire team at Concordville Subaru was awesome and made the buying experience a great one. Seamless process from start to finish. Love my new Forester More

by JBNELLIS
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tim Raysor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cassandria Johnson
May 03, 2021 -

Concordville Subaru responded

I'm glad that we could make the process seamless for you. That's what it's all about! We really appreciate the five-star rating and your kind words. Please let us know if you need anything else. We hope to see you again and enjoy your new Forester!

May 02, 2021

Bill and Moe were able to get the exact car I was looking for. When I came in to pick up the car Bill had everything ready to go and introduced me to Tim who handled all the paperwork signing and was very ef More

by Dejan B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Laraki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Raysor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Betzner
May 03, 2021 -

Concordville Subaru responded

Hi Dejan, We're glad that Bill and Moe were able to help you! We appreciate the five-star rating and recommendation. Please let us know if you need anything else. Safe travels!

May 02, 2021

They did alot more than I realized needed to be done at the time. But it was all done with my OK and their knowledge. More

by waide.h
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Cooper, Zach Catrambone, Lauren Scannapieco, Taylor Thornton
May 03, 2021 -

Concordville Subaru responded

We greatly appreciate the five-star rating! If you need anything else, please let us know. Safe travels!

May 02, 2021

Location is ideal for service. Was unhappy car not Location is ideal for service. Was unhappy car not washed at this location for servicing. Service question was not addressed. I had to follow up at More

by VHEIMANN0
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember
May 04, 2021 -

Concordville Subaru responded

We’re sorry for any inconvenience we may have caused you. We are always looking for ways to improve and we greatly appreciate your feedback.

May 02, 2021

A foot mat and the steering wheel wrapped with plastic left in the car. Nice they use it to keep the car clean but should have been removed when done. I was told the car would be washed when complete but More

by DLAPORTE1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2021 -

Concordville Subaru responded

Thank you for taking the time to send us your feedback. We're sorry for any inconvenience we may have caused you. Please reach out to us if you wish to discuss this further. Thank you.

May 01, 2021

Mark had me in and out quick when we discovered the nail in my tire. I returned the next day after the new tire was delivered. Kenny took the time to check the warranty and discovered that altho it’s listed More

by ANGDEM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Cooper
May 03, 2021 -

Concordville Subaru responded

Thank you for recognizing our wonderful service dept. who always look out for our customers! We're happy to hear that we were able to save you $150. If you need anything else, please let us know!

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