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Concordville Subaru

Glen Mills, PA

4.9
3,176 Reviews
Our mission: Concordville Subaru has a commitment to extraordinary customer service. We deliver the right car, at the right price, and provide great service to back it all up. All of this and more results in an exceptional vehicle purchase and ownership experience unlike any other!
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1713 Wilmington West Chester Pike

Glen Mills, PA

19342

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Showing 3,176 reviews

April 15, 2021

I am out of warranty but travel 25 minutes to have my car serviced Every one is fantastic. I feel safer in my car when you look it over. Thanks More

by PJREISE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Concordville Subaru responded

Hi PJREISE, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

April 15, 2021

Great service management process from reserving the service date, providing a loaner car, providing the service as requested, bringing other areas of concern to my attention, and delivering the vehicle More

by Kevin L.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Cooper, Taylor Thornton
Apr 16, 2021 -

Concordville Subaru responded

Thank you for the 5 star review, Kevin. We hope to work with you again in the future.

April 14, 2021

John was exceedingly helpful and considerate. He was flexible, knowledgable, and respectful of my time. I would definitely choose to work with him again. He’s a real gem!! More

by pamstone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Concordville Subaru responded

Hi, we're so glad that we were able to go above and beyond your expectations! We do hope we can be of assistance in the future. Take care!

April 14, 2021

Quick and friendly service with clean waiting area. As a bonus, they gave my car a free wash. i was so happy with the experience. More

by JLLISITSKI
Recommend Dealer
Yes
Employees Worked With
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Concordville Subaru responded

We're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 14, 2021

Good service. Good people. Good value. I’m thinking Good service. Good people. Good value. I’m thinking of being my Lexus here for service Nothing else to add. Thank you thank you thank you More

by SWERBE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Concordville Subaru responded

Hi SWERBE, thank you so much for your 5 star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

April 14, 2021

I was very pleased with the customer service I received at Concordville Subaru. The fact that I was able to use a loaner while my forester was being repaired made all the difference! More

by Aabergner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2021 -

Concordville Subaru responded

Thank you for your kind words and positive feedback, Aabergner! We are happy to hear that our team was able to provide you with quick service. Safe travels!

April 14, 2021

Melissa was very friendly and helpful. Called to explain Melissa was very friendly and helpful. Called to explain about initial services charge she quoted and the additional charges that would include clean More

by GAbrams
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Concordville Subaru responded

We greatly appreciate your feedback. Thank you for choosing Concordville Subaru!

April 13, 2021

I waited in clean spacious waiting area while oil and filter change and courtesy safety inspection were performed. It was quick and easy. Great dealer, great service. I purchased my last four vehicles More

by spklein12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Cooper
Apr 14, 2021 -

Concordville Subaru responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thank you for choosing Concordville Subaru!

April 13, 2021

Greeted me promptly, gave me a text saying they took the car in, waiting room was nice and COVID safe. Diagnosed the problem and had to order part. Informed me went the part came in and I scheduled another More

by Fragile937
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2021 -

Concordville Subaru responded

Thank you, Fragile937! We appreciate your awesome feedback.

April 13, 2021

Ken was up front with all repairs and explained what was necessary vs. preventative maintenance. It’s nice to know someone’s on your side. More

by cep4792
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Cooper
Apr 14, 2021 -

Concordville Subaru responded

Thank you for the great review. We will be sure to thank Ken and the rest of the team for providing you with excellent service. We look forward to working with you again.

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