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Concordville Subaru

Glen Mills, PA

4.9
3,256 Reviews
Our mission: Concordville Subaru has a commitment to extraordinary customer service. We deliver the right car, at the right price, and provide great service to back it all up. All of this and more results in an exceptional vehicle purchase and ownership experience unlike any other!
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1713 Wilmington West Chester Pike

Glen Mills, PA

19342

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Showing 3,257 reviews

May 05, 2021

Sal did a great job of showing me the car I wanted and patiently explaining it’s various features. He was personable, patient and knowledgeable and followed through in a professional manner. I would heart More

by Don Jones
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lupo Sr., Sal Salman
May 05, 2021 -

Concordville Subaru responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future.

May 05, 2021

Friendly and thorough service every time! My 10 year old is running great. Always feel confident on trips and in all weather. Love Concord Subaru! More

by KCONSTABLE0
Recommend Dealer
Yes
Employees Worked With
Ken Cooper
May 06, 2021 -

Concordville Subaru responded

We're glad to hear that! Thank you for choosing Concordville Subaru for all of your service needs and we hope to work with you again sometime soon!

May 05, 2021

Helpful and polite upon arrival. Good explanation of services that would be done and excellent follow-up. Friendly! Love the free car wash. COVID protocols well followed. More

by MFMCC25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2021 -

Concordville Subaru responded

Thank you for the positive feedback! We are so glad you had a good experience here and we hope to be able to work with you again in the future!

May 05, 2021

Came in for a recall item and an oil change. Also had 2 other small items that needed to be addressed if they could get them done because I had a time constraint of 90 minutes. All work was completed with More

by JKDSTEF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2021 -

Concordville Subaru responded

We are glad to hear that you enjoyed your visit. Thank you for stopping by. We are always here to help.

May 05, 2021

The service department was responsive as usual. Really appreciate Mark taking care of the situation right away personality analyzing what the problem was and explaining it to us More

by DEROSAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2021 -

Concordville Subaru responded

Derosal, thank you for the 5 star review. We're glad to hear that Mark was able to identify the problem and get it taken care of for you. Have a great day!

May 05, 2021

Love the service department! Was impressed that they checked into warranty information which resulted in a huge savings for me! I keep bragging about how great you guys are! Ok More

by JOYCECW0413
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2021 -

Concordville Subaru responded

Thank you for that great review, JOYCECW0413! If there's anything else that we can do for you, just let us know! We hope to work with you again in the future!

May 05, 2021

Very happy that Jill Quale was our salesperson. We told Very happy that Jill Quale was our salesperson. We told her what Subaru models we were considering and we went out on the lot and she went over the More

by gwiedwald
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jill Quale
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2021 -

Concordville Subaru responded

Congratulations on your new Outback! We're so glad to hear that Jill was helpful through the car-buying process and made your experience here a great one!

May 05, 2021

Mark the service manager was very nce. Very disappointed with the sales derpt. Infact Subaru has lost a valuable customer and I will not recommend Subaru to anyone in the future. Out BBC ack with 100,000 mi More

by showstoppers
Recommend Dealer
Yes
Employees Worked With
Khaled Malik
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2021 -

Concordville Subaru responded

Hi, thank you for the high star rating! We do hope we can be of assistance in the future. Take care!

May 05, 2021

Melissa is always so helpful, honest, and caring. I trust her and I’m happy to say that she has been helping me as a Subaru customer for years. She’s an awesome asset and I hope you guys value her efforts an More

by jrgretsch6120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2021 -

Concordville Subaru responded

Thank you for the kind review! Melissa is a great part of our team and we're very fortunate to have her here! Thank you for choosing Concordville Subaru and we look forward to your next visit!

May 04, 2021

Very friendly and helpful in answering questions. Everyone there makes you feel welcome... and sees to taking care of your needs in a very timely manner. More

by patchesandstitches1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Lupo Sr., Bill Betzner
May 05, 2021 -

Concordville Subaru responded

patchesandstitches1, We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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