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Concordville Subaru

Glen Mills, PA

4.9
3,177 Reviews
Our mission: Concordville Subaru has a commitment to extraordinary customer service. We deliver the right car, at the right price, and provide great service to back it all up. All of this and more results in an exceptional vehicle purchase and ownership experience unlike any other!
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1713 Wilmington West Chester Pike

Glen Mills, PA

19342

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Showing 3,177 reviews

April 22, 2021

I thought I had a steering problem. When I arrived, the rep listened and then told me my lane control was accidentally turned on. I had no idea. He turned it off and explained that when I was not in the ce More

by TITUSB3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know their names.
Apr 23, 2021 -

Concordville Subaru responded

Thank you for the great review, TITUSB3! We will be sure to thank our team for providing you with an easy and smooth experience. We look forward to working with you again!

April 22, 2021

Asked about trade in value while car was there. No response. Service dept employees are very nice. No further opinions to use u your 35 word minimum More

by LisaN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Cooper
Apr 23, 2021 -

Concordville Subaru responded

Thank you for the great review, LisaN. I will be sure to thank our team for providing you with excellent service. Thank you for choosing Concordville Subaru & we look forward to working with you again.

April 22, 2021

Everyone seems to want to make your time there as pleasant as possible. Service personnel are first rate,knowledgeable,,professional,and courteous at all times. More

by CHATSWITHPATS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

Concordville Subaru responded

We're happy to hear that you had such a nice experience with us. We appreciate your business and hope to see you again, CHATSWITHPATS.

April 22, 2021

We have had nothing but good experiences here. Mark went out of his way to make sure we were comfortable with everything, and that we knew everything that was happening. I will refer everyone I know here be More

by NICWASSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

Concordville Subaru responded

NICWASSON, we want you to know how much we value your generous 5-star review! We're pleased that Mark took such good care of you! Congratulations! Feel free to contact us with any questions or comments that you might have in the future!

April 22, 2021

I can’t say enough nice things about how knowable and friendly everyone was. Setting appointments, answering questions, communication, etc all went so smoothly. Buying my new car couldn’t have been more More

by KIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Laraki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fitzgerald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Lupo Sr.
Apr 22, 2021 -

Concordville Subaru responded

Thank you for the great review, Kim. I will be sure to thank our team for providing you with excellent service. We look forward to working with you again.

April 22, 2021

Excellent service and they all made us feel like family/friends we could trust. Thank you Moe, Ty, Bill, and Darren for helping me with my 2021 Subaru Legacy! More

by BeccaG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Laraki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ty Jones, Darren Brown, Bill Betzner
Apr 23, 2021 -

Concordville Subaru responded

Thank you, BeccaG! We appreciate your awesome feedback.

April 22, 2021

Sal was great finding cars for me to choose from based on what I wanted! Finance was amazing as well! I was in and out in a decent amount of time, I didn't have to sit and wait for everything to be complete More

by Margarita Cruz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Sal Salman
Apr 23, 2021 -

Concordville Subaru responded

Margarita Cruz, thanks for the outstanding rating! We truly appreciate it.

April 22, 2021

Very respectful and knowledgeable. Actually helped us buy a new subaru and we kept our older one. Melissa's professionalism is one of the reasons we come back. More

by Dmagen1026
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Still
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2021 -

Concordville Subaru responded

Hi Dmagen1026, we're happy you found our staff to be so supportive during your experience here at Concordville Subaru. We hope you continue to choose us for all your automotive needs! Take care!

April 21, 2021

I was impressed with every the people who handled each step of my going from "looking" to leasing a new Forester. Details were explained, models were shown with professionism not hard sell. More

by mcgrawcarrollton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darren Brown, Bill Betzner
Apr 22, 2021 -

Concordville Subaru responded

mcgrawcarrollton, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

April 20, 2021

They had a reasonable selection on the lot. We eventually bought one. It had more features than I had planned on buying. The paperwork took forever when we decided to buy the car. Then when we picked it More

by ptrplrm2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Dougherty, Josh Lupo Sr.
Apr 21, 2021 -

Concordville Subaru responded

We greatly appreciate your feedback and thank you for bringing this to our attention. Thank you for your patience & for choosing Concordville Subaru.

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