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Concordville Subaru

Glen Mills, PA

4.9
3,258 Reviews
Our mission: Concordville Subaru has a commitment to extraordinary customer service. We deliver the right car, at the right price, and provide great service to back it all up. All of this and more results in an exceptional vehicle purchase and ownership experience unlike any other!
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1713 Wilmington West Chester Pike

Glen Mills, PA

19342

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Showing 3,258 reviews

May 24, 2021

I hoped for a little more trade in value on my Jeep ,but as for over all service, Five Star.Looking forward to good upkeep service as well. Thank You More

by fungun11
Recommend Dealer
Yes
Employees Worked With
Matt Fitzgerald
May 24, 2021 -

Concordville Subaru responded

Thank you for your 5 star review! We appreciate your kind feedback and we hope to work with you again in the future. Take care!

May 24, 2021

Excellent! They are always professional and friendly. I was late for my appointment (due to unexpected traffic) but they were able to accommodate me. The price is quite reasonable, particularly given that More

by FRANCISCO.FRANQUI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Concordville Subaru responded

Hi FRANCISCO.FRANQUI, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs!

May 24, 2021

Courteous, Friendly, prompt, Knowledgeable, letting you know what's going on with your vehicle before work is done waiting area clean. Professional service, and they wash your car to top off their service, More

by CampbellChristopher227
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Concordville Subaru responded

We're so elated to hear such wonderful feedback and appreciate the 5-Star rating. It's been a pleasure assisting you with you car needs and we look forward to serving you again very soon.

May 24, 2021

You are greeted upon arrival by a very friendly employee. The service time estimate is usually spot on. And I feel confident that a factory trained mechanic is servicing my vehicle at competitive pricing. More

by DHACHEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021 -

Concordville Subaru responded

We're happy to hear that you had such a nice experience with us, DHACHEY. We appreciate your business and hope to see you again.

May 24, 2021

Excellent customer service. Keep you informed while waiting for your vehicle. Notify you of upcoming services due for your car. Courtesy vehicle provided if needed. More

by WKEECH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Cooper
May 24, 2021 -

Concordville Subaru responded

Thank you for sharing your feedback and giving us a five star rating, WKEECH! We are glad to see that we provided you with excellent service and hope to work with you again in the future.

May 23, 2021

Cordial, clear and efficient staff. Matt F was responsive to my questions. John and Melissa provided helpful and clear recommendations regarding service options for my vehicle. More

by caamp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Brennan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Lupo Sr., Matt Fitzgerald
May 24, 2021 -

Concordville Subaru responded

caamp, thank you for the good rating. If there is anything else we can assist with, please give us a call.

May 23, 2021

The folks here keep things simple and communicate really well. They offer fast and friendly service... folks do a good job keeping outback running — thanks More

by JON.AXELSSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Concordville Subaru responded

Thank you for the 5-star rating, JON.AXELSSON! We look forward to seeing you at Concordville Subaru again soon!

May 23, 2021

I came in to test drive a Subaru, and noticed a screw in one of my tires earlier that day. The service department fit me in, pulled the screw and washed my car while I was on my test drive, and had me back More

by Brandon R
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Allen, Ken Cooper, Zach Catrambone, Lauren Scannapieco, Taylor Thornton
May 24, 2021 -

Concordville Subaru responded

Thank you for that great review! If there's anything else that we can do for you, just let us know! We hope to work with you again in the future, Brandon R!

May 23, 2021

This is the 4th car I’ve gotten at this dealership. I’ve always been treated fairly and respectfully. No games. Jill Quale is very knowledgeable and personable. More

by LoveMySubarus
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Laraki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jill Quale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Lupo Sr.
May 24, 2021 -

Concordville Subaru responded

Thank you for the 5 star rating and positive feedback. It's always great to hear when Jill has yet again provided great service. Thanks again!

May 23, 2021

The service department was very helpful especially in offering to do my car inspection at the same time as fixing a minor issue. I think it was Mark. More

by FOURBUDS40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Concordville Subaru responded

Thank you for the 5 star review! We appreciate your business and hope to work with you again in the future!

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