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Concordville Subaru

Glen Mills, PA

4.9
3,258 Reviews
Our mission: Concordville Subaru has a commitment to extraordinary customer service. We deliver the right car, at the right price, and provide great service to back it all up. All of this and more results in an exceptional vehicle purchase and ownership experience unlike any other!
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1713 Wilmington West Chester Pike

Glen Mills, PA

19342

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Showing 3,258 reviews

May 28, 2021

Hands down the best experience we have ever had purchasing a vehicle. Moe, Khaled and Sal put together a great deal that exceeded our expectations! More

by DANIELLEMATEU
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Laraki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khaled Malik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Lupo Sr., Sal Salman
May 28, 2021 -

Concordville Subaru responded

Thank you for your 5 star review, DANIELLEMATEU! We appreciate your kind feedback and we hope to work with you again in the future. Take care!

May 28, 2021

This is an outstanding dealership. The owner Stu Lustgarten is amazing. hone table and professional. The manager Mohammad is a stand up guy and does what he says. Theresa Boyle makes the process so More

by Danlevynyc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Laraki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stu Lustgarten , Theresa Boyer, Darren Brown
Jun 01, 2021 -

Concordville Subaru responded

Danlevynyc, Thank you for the five-star rating and positive feedback! We're glad to hear that you had such a great experience with so many members of our staff. We hope to see you again.

May 28, 2021

I have been in the auto sales and service business over 40 year I would never ever enter this dealership again. Moe outright lied to me and my daughter on the purchase of a new Ascent. Had to give 1 star t More

by Bill
Recommend Dealer
No
Employees Worked With
Moe Laraki
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2021 -

Concordville Subaru responded

Good Afternoon Bill, I am very sorry to hear that you were not pleased with our service. Please give me a call at 484-800-4567 directly so I can take care of any issues that you have. I want to make sure that I do everything I can to make it right so you are 100% satisfied. Sometimes a small issue is misinterpreted and I want to fix it. I look forward into making things right. Khaled Malik Concordville Subaru Kmalik@concordvillecares.com

May 28, 2021

Very timely and everyone I came in contact with was extremely friendly. The whole experience was relaxing. Suggestion: Benches outside for people waiting that would rather be outside. More

by RAREJBIRD
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Concordville Subaru responded

Thank you for the five-star review! We greatly appreciate your kind feedback and will take your suggestion into consideration. Have a great day!

May 28, 2021

Melissa has been a consistent, helpful advisor. There was a problem with the incorrect email for me in the "system," which Melissa and her colleague fixed. More

by caamp
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Concordville Subaru responded

We are very happy to hear that you had a great experience with Melissa! Please let us know if you need anything else. Thank you for choosing Concordville Subaru.

May 28, 2021

Customer service is awesome! They went out of the way to make sure we were comfortable. We will definitely return when more service is needed. More

by samgert68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Concordville Subaru responded

samgert68, We are very happy to hear that you had a great experience with us! We look forward to seeing you again.

May 28, 2021

Polite and efficient service when we took our Crosstrek in for a recall. The Crosstrek is the third Subaru we’ve bought at Concordville Subaru—they have always treated us well and we love our Crosstrek. More

by LYNNEURIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Concordville Subaru responded

LYNNEURIAN, Thank you for the five-star review! We're glad to hear that you had a great experience with our service team. We greatly appreciate your kind feedback and continued customer loyalty. Thank you for choosing Concordville Subaru!

May 27, 2021

So much is great about this location but I don’t appreciate being told to wear a mask when the mask mandates were dropped the week before. More

by lisamyersthomson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t know anyone’s name
May 28, 2021 -

Concordville Subaru responded

lisamyersthomson, we appreciate the good rating and hope we can be of assistance again soon.

May 27, 2021

Everyone I speak with is always polite, respectful and helpful. The staff answers my questions and ensures I am satisfied.I never feel pressured and plan to continue to use their service More

by BEHAN.LINDA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Megan, I believe that was her name, Ken Cooper
May 28, 2021 -

Concordville Subaru responded

Thank you for writing a review, BEHAN.LINDA. We truly appreciate the opportunity to earn your business and we're thrilled to hear about your 5 star experience!

May 27, 2021

This was my first visit to this dealership’s service department. They serviced my car in a timely fashion. They were professional and accommodating. I highly recommend. More

by Itzslats
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2021 -

Concordville Subaru responded

Itzslats, we're so happy to earn a 5-star review! Thanks again for taking the time to leave us a review. Take care!

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