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Concordville Subaru

Glen Mills, PA

4.9
3,261 Reviews
Our mission: Concordville Subaru has a commitment to extraordinary customer service. We deliver the right car, at the right price, and provide great service to back it all up. All of this and more results in an exceptional vehicle purchase and ownership experience unlike any other!
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1713 Wilmington West Chester Pike

Glen Mills, PA

19342

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Showing 3,261 reviews

July 02, 2021

The Concordville Subaru facility and staff are awesome! Top notch service! Did not have an appointment for my service but fit me right in. Both Zach and Taylor were professional and courteous! More

by NORRIS76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Catrambone, Taylor Thornton
Jul 02, 2021 -

Concordville Subaru responded

We're glad to hear that Zach and Taylor were able to take care of your car and get you back out onto the road again safely! Thank you for choosing Concordville Subaru!

July 02, 2021

Service is timely, prices stay as quoted and good updates given as you wait. The explanation of work done was understandable. I had a positive experience. More

by CBC71763
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

Concordville Subaru responded

We're glad to hear that you had a great experience here at Concordville Subaru. If you have any further inquiries, please do not hesitate to give us a call at the dealership!

July 02, 2021

Had a minor cosmetic issue when I took delivery of my 2020 Legacy at Concordville Subaru. The Sales and service team came together and made sure it was taken care of at my convenience. Almost a year la More

by NORRIS76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Laraki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jill Quale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2021 -

Concordville Subaru responded

We're glad we could make things right and fix the issue for you! We hope you're loving your new Legacy and hope to work with you again soon!

July 02, 2021

Knowledgeable representatives in the service department and competent mechanics, Thank you More

by M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

Concordville Subaru responded

Thank you for your 5 star review! We pride ourselves with our knowledgeable, competent, and helpful staff. We look forward to your next visit!

July 02, 2021

Very friendly and helpful. Not to pleased with the amount charged to change a brake light I could have did it for about 10 bucks More

by CCOLLICCHIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

Concordville Subaru responded

Hi, Ccollicchio! Thank you for your positive review. Our staff would be very happy to help you out if you have any further inquiries. Please do not hesitate to call us, and we hope to work with you again soon!

July 01, 2021

Everything was very clean from the service area to the waiting area. Your staff was courteous, helpful,,knowledgeable, informative and friendly. All in all, a good experience. More

by SHARON.GEBHART
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Cooper, Zach Catrambone
Jul 01, 2021 -

Concordville Subaru responded

Hi, thank you for the high star rating! If you have any further questions, please give us a call. We're always happy to help!

July 01, 2021

Anthony was amazing every step of the way! He was up front with the whole process and helped get me into a great new car! The finance manager, Tom, was also amazing! More

by BREE.ESTOCK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Cappello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Raysor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2021 -

Concordville Subaru responded

Bree, thank you for the 5 star review. We wish you all the best with your new car! It's great to hear that Anthony and Tom were amazing to work with!

July 01, 2021

Quick and efficient service. Easy to get an appointment with very courteous staff. No over selling service. I will definitely continue using them for routine service. More

by Pdwret1947
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Catrambone
Jul 01, 2021 -

Concordville Subaru responded

Thank you for sharing such GREAT feedback, Pdwret1947! We hope to see you again soon. Take care.

July 01, 2021

I had a very pleasant experience. Fast, friendly, efficient service. I would definitely recommend! More

by STONEGATE87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2021 -

Concordville Subaru responded

Thank you for the review and recommendation! We're glad you had a great experience here and hope to work with you again in the future!

July 01, 2021

Mark communicated every action throughout the process which has never happened anywhere else. He was so helpful and I will not go anywhere else for my future car services. More

by Mel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2021 -

Concordville Subaru responded

Thank you for the 5 star review, Mel. We're glad to hear that Mark was helpful and kept you informed throughout the service appointment. We look forward to working with you again soon!

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