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Concordville Subaru

Glen Mills, PA

4.9
3,262 Reviews
Our mission: Concordville Subaru has a commitment to extraordinary customer service. We deliver the right car, at the right price, and provide great service to back it all up. All of this and more results in an exceptional vehicle purchase and ownership experience unlike any other!
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1713 Wilmington West Chester Pike

Glen Mills, PA

19342

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Showing 3,262 reviews

July 08, 2021

I had signed all the papers before the salesperson mentioned it was. 3.6 instead of a 2.5 as I had requested. Too tired to do all over so took it. More

by jnoolan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Salman
Jul 09, 2021 -

Concordville Subaru responded

We're sorry for any confusion and inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience, and we hope to see you again in the future.

July 08, 2021

We appreciate the courtesy shown to us when we bring our car into service. We also like the reminder to bring our car into service from our car sales person. More

by Alice Dubin
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Zach Catrambone, Bill Betzner
Jul 09, 2021 -

Concordville Subaru responded

Hi, Alice! Thank you for sharing your positive experience with us. If you have any questions, please give us a call here at Concordville Subaru. See you soon!

July 08, 2021

From the time I walk, courteous and respectful. From From the time I walk, courteous and respectful. From viewing their web site and selecting an in transit Outback to sitting down to completing the pa More

by FUSEFIBER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Stevens
Jul 09, 2021 -

Concordville Subaru responded

Hi, FUSEFIBER! Thank you for your recommendation. We're happy to hear that your whole shopping experience was comfortable. We look forward to your next visit with us!

July 07, 2021

They are responsive to phone calls about needing a front They are responsive to phone calls about needing a front headlight replaced. Courteous and gave me a discount because I had just been in for a servic More

by DOCHALLISV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2021 -

Concordville Subaru responded

Thank you for your positive feedback! We're happy to hear that you are satisfied with our service. We look forward to working with you again soon!

July 07, 2021

The service staff is very knowledgeable and friendly. They work efficiently to ensure that all of your service needs are performed well and maintain a positive attitude. More

by Colleen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2021 -

Concordville Subaru responded

Hi, Colleen! Thank you for your 5-star rating. It means a lot to us! If you have any further inquiries, please do not hesitate to give us a call.

July 06, 2021

The professional and courteous approach to all requests for scheduled service is unparalleled and always excellent. Ken, Mark, and Melissa are fantastic service coordinators. Thank you More

by Peter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Cooper
Jul 06, 2021 -

Concordville Subaru responded

Hi, Peter! We'll be sure to pass your kind words along to Ken, Mark, and Melissa. We hope you continue to choose Concordville Subaru. Have a wonderful rest of your day!

July 06, 2021

Friendly staff, a comfortable waiting area, and great service! Melissa and Mark have both gone out of their way to provide me with options when I need a repair/replacement. Thank you! More

by Ali K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2021 -

Concordville Subaru responded

Thank you for your positive rating, Ali! We're very happy to hear that Melissa and Mark have both assisted you with great service. If you have any further inquiries, please don't hesitate to give us a call at the dealership!

July 05, 2021

Concordville Subaru service department is very friendly, knowledgeable, and professional. Also reasonably priced. More

by ewdietz55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Catrambone
Jul 06, 2021 -

Concordville Subaru responded

Thank you for your kind words and stellar rating! We hope to work with you again soon.

July 05, 2021

I would recommend this dealership to any family member or friend. Staff are friendly, accommodating and offer quality service, which is honest, safe and efficient ! More

by MARIA C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Laraki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jill Quale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Scannapieco
Jul 06, 2021 -

Concordville Subaru responded

Your recommendation and 5 star rating are of utmost value to us here at Concordville Subaru! We hope to serve you again soon.

July 04, 2021

Concordville Subaru aims to please. Our Service Specialist, Sandy J. is excellent. Her knowledge of the car and her approach made all the difference with our experience. More

by khoma
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Gilley
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Raysor
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chrissy Grimes, Cassandria Johnson
Jul 06, 2021 -

Concordville Subaru responded

We're very happy to hear that Sandy's excellent service elevated your experience with us. We hope you continue choosing Concordville Subaru, and have a wonderful day!

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