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Concordville Subaru

Glen Mills, PA

4.9
3,263 Reviews
Our mission: Concordville Subaru has a commitment to extraordinary customer service. We deliver the right car, at the right price, and provide great service to back it all up. All of this and more results in an exceptional vehicle purchase and ownership experience unlike any other!
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1713 Wilmington West Chester Pike

Glen Mills, PA

19342

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Showing 3,263 reviews

July 17, 2021

Not satisfied at all. Have a call in to the general manager. Waiting for a response. 4 visits for same issue. Work described to me was not done. More

by LisaN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Cooper, Lauren Scannapieco
Jul 19, 2021 -

Concordville Subaru responded

We're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future.

July 17, 2021

The Subaru service person kept me informed during my visit and was very knowledgeable And she was able to answer all the questions I asked More

by JUSTEV100
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Concordville Subaru responded

Thank you for your stellar rating, JUSTEV100! We're happy to hear that our team was able to deliver excellent customer service. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. Safe travels!

July 17, 2021

Always a nice experience. All aspects of dealership is friendly, knowledgeable, and very accommodating. My maintenance was done quickly, and everything done during this service call was thoroughly explain More

by GEORGE5817
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Catrambone, Lauren Scannapieco
Jul 19, 2021 -

Concordville Subaru responded

Thank you for taking the time to give us your positive review, GEORGE5817! We're happy to hear that our team were able to provide excellent customer service. Safe travels!

July 16, 2021

Service was efficient and employees were friendly. Also, they fixed my cargo net at no cost . I was extremely pleased that they gave me same day service. More

by BURDZIAK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not Sure , Zach Catrambone
Jul 19, 2021 -

Concordville Subaru responded

Hi, BURDZIAK! Thank you for the stellar review. Have a good day!

July 16, 2021

I called and came in to have the oil checked and topped off. I was on my way to work. The service personnel were efficient, speedy and most courteous. They had me out in less than half an hour! Can't sa More

by Foxgayfe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Cooper
Jul 19, 2021 -

Concordville Subaru responded

Hi, Foxgayfe! Thank you for the stellar rating! We're happy to hear that you left the dealership satisfied with our services. We look forward to your next visit!

July 16, 2021

Very happy with service advisor John as well as the service performed on my Forester. Always take my car here for service since I bought the car 7 years ago. More

by SGUARD519
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Concordville Subaru responded

Thank you for continuing to choose Concordville Subaru, SGUARD519! Your loyalty and trust means the world to us. John is a valued member of the team, and we'll be sure to send your kind words over to him.

July 16, 2021

I hadvjust been in for inspection service and came home I hadvjust been in for inspection service and came home the next day I found that my headlight was out so I had to go back. The agent didn’t charge m More

by DOCHALLISV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Concordville Subaru responded

Hi, DOCHALLISV! We're happy to hear that you left the dealership satisfied with our customer service. Should you have any further inquiries, please do not hesitate to give us a call or drop by for a visit. Safe travels!

July 16, 2021

Informative and reliable. I never have to wait too long. The new location is really very convenient. I am confident the work is done well More

by Sandy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Catrambone
Jul 19, 2021 -

Concordville Subaru responded

Thank you for the high rating, Sandy! We're happy to hear that you're satisfied with our services. Have a great day!

July 16, 2021

Everyone we worked with was very friendly, knowledgeable, and honest. This was the easiest and best experience we ever had buying a car. We would highly recommend this dealer to anyone. More

by JCappella
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Raysor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ty Jones, Cassandria Johnson
Jul 19, 2021 -

Concordville Subaru responded

Thank you for taking the time to leave us a 5-star rating, JCappella! Your recommendation is of utmost value to us. We hope to work with you again soon!

July 16, 2021

Craig the service manager is the man. Melissa kenny and mark rock they always make sure I’m taken care of as well as John and zack helping out along the way.. the sales team very professional and always tr More

by DYLANKERSEY8398
Recommend Dealer
Yes
Employees Worked With
Khaled Malik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Reichert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Raysor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee Kundrat, Darren Brown, Ken Cooper, Zach Catrambone
Jul 19, 2021 -

Concordville Subaru responded

Thank you for the detailed review, DYLANKERSEY8398! We're delighted to hear that the whole team helped elevate your shopping experience with us. We look forward to working with you again!

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