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Concordville Subaru

Glen Mills, PA

4.9
3,264 Reviews
Our mission: Concordville Subaru has a commitment to extraordinary customer service. We deliver the right car, at the right price, and provide great service to back it all up. All of this and more results in an exceptional vehicle purchase and ownership experience unlike any other!
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1713 Wilmington West Chester Pike

Glen Mills, PA

19342

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Showing 3,264 reviews

July 27, 2021

Everyone at Concordville was great, especially Melissa. Thank you! The rest of this review is meant to make the 25 word minimum. you should fix this requirement as it’s a pain. More

by MICHAEL.HAMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2021 -

Concordville Subaru responded

Hi, MICHAEL.HAMER, thank you for the high rating. We're glad to hear that you had a good experience working with Melissa and the team. If there's anything else we can help you with, please give us a call. Safe travels!

July 26, 2021

After having a horrible experience at the Subaru dealership in Lancaster, working with Mark and the team Concordville was a welcome breath of fresh air! Excellent customer service! More

by tsmee17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

Concordville Subaru responded

Hi, tsmee17! We're happy to hear that you had a great experience with us here at Concordville Subaru. We'll definitely let Mark and the team know about your kind review. Have a wonderful day, and we hope to work with you again soon!

July 26, 2021

Great customer service and answered all of our questions. Was very friendly and helpful. Patient and helped get us the best price available. Took time to explain how the car works More

by ltornari
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maddy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Boruk
Jul 26, 2021 -

Concordville Subaru responded

Hi, Itornari! Thank you for taking the time to leave us a positive review. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day!

July 26, 2021

Extremely pleased with the Service Departmentcrew that I Extremely pleased with the Service Department crew that I came in contact with on my recent service visit for my '18 Legacy!!! Thanks so much. More

by Huffy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
3.0
This rating includes all reviews, with more weight given to recent reviews.
John Brennan
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Catrambone
Jul 27, 2021 -

Concordville Subaru responded

Hi, Huffy! Thank you for taking the time to leave us a positive review. We're happy to hear that you were satisfied with the services done on your '18 Legacy. We look forward to working with you again. Have a good day!

July 25, 2021

This dealership is wonderful. The customer service is what it should be treating customers with respect and kindness. The service is always fantastic. They are direct and clear in explaining what needs t More

by PASGRN1212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

Concordville Subaru responded

Thank you for the stellar rating, PASGRN1212. Here at Concordville Subaru, customer satisfaction is our #1 priority. We hope to work with you again soon!

July 25, 2021

I walked into Concordville Subaru thinking I was simply going to check out what they had and pricing. I was headed to the Toyota dealership next, but I didn't make it there. Bill and I talked, I told him More

by redstang328
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Brown, Bill Betzner
Jul 26, 2021 -

Concordville Subaru responded

Thank you for the high rating and detailed review, redstang328! We're happy to hear that Bill's expertise and customer service led to a quick and comfortable experience shopping with us. Congratulations on your new Rogue, and we look forward to your next visit. Till then, we hope you enjoy your ride!

Jul 26, 2021 -

redstang328 responded

I actually leased a Forester, but was given a Rogue as a loaner.

July 25, 2021

The service department is great. They are very helpful and friendly It is also very clean I think is also easy to get an appointment. More

by PWOODSON0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Catrambone
Jul 26, 2021 -

Concordville Subaru responded

Thank you for taking the time to leave us a high rating, PWOODSONN0! We're glad to hear that you left the dealership satisfied with our services. Safe travels!

July 25, 2021

Always very friendly and provide great service. Never had any issues and fairly quick as well. Dealership is easy to get to. I say A+ overall. More

by cslonaker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

Concordville Subaru responded

Hi, cslonaker! Thank you for your 5-star and A+ reviews! We're happy to hear that our services have always left you satisfied. We look forward to working with you again. Take care!

July 25, 2021

We usually have routine service closer to home but this visit needed a computer upgrade. We waited for the car. The service took the expected time and was courteous. More

by MARGBUCK
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Catrambone
Jul 26, 2021 -

Concordville Subaru responded

Hi, MARGBUCK! We're delighted to hear that we were able to help with your computer upgrade so much so that it deserved a 5-star rating. If there's anything else we can help you with, please give us a call, and we would be very happy to assist you!

July 24, 2021

We have been a valuable customer for many years and never been disappointed. We love our Forester and this one is number 6. Don’t think we will have any other family car. More

by JDM817
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Laraki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Allen, Josh Lupo Sr.
Jul 26, 2021 -

Concordville Subaru responded

Hi, JDM817! Congratulations on your new Forester, and thank you for continuing to choose Concordville Subaru. Your trust and loyalty mean the world to us. We look forward to your next visit. Till then, we hope you enjoy your new ride!

Jul 26, 2021 -

JDM817 responded

Your welcome. Highly deserved.

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