Concordville Subaru

The Sales team is great but I was extremely disappointed with the Service team on my recent visit. I scheduled my appointment more than a week in advance for a new windshield however the windshield wasn’t o with the Service team on my recent visit. I scheduled my appointment more than a week in advance for a new windshield however the windshield wasn’t ordered until the date of my appointment. Why??? It took 4 days to get the windshield and have it installed. Why??? I’m highly skeptical of the service organization and will consider alternative dealerships for service in the future. For example I was with Rafferty for over 15 years and never encountered the incompetence I found at Concordville Service. More

Melissa was such a great help! She knew her stuff and made sure I knew too! Very kind and helpful, made sure I was comfortable with every step. made sure I knew too! Very kind and helpful, made sure I was comfortable with every step. More

Service agent Melissa was very helpful and knowledgeable. It has always been a good experience for me to get any work done at Concordville Subaru. It has always been a good experience for me to get any work done at Concordville Subaru. More

Thank you for an excellent service experience. I can always depend on Concordville Subaru to understand my needs, and efficiently complete the service in time always depend on Concordville Subaru to understand my needs, and efficiently complete the service in time More

Quick, thorough, friendly. Always take car on time and keep you informed along the way. Very happy with this dealership from purchase through maintenance. Thank you!! keep you informed along the way. Very happy with this dealership from purchase through maintenance. Thank you!! More

The dealership is always accommodating for service issues. I had the tire pressure light go on, needed an oil change, and an inspection and was out in an hour. Always very prompt and courteous and pro issues. I had the tire pressure light go on, needed an oil change, and an inspection and was out in an hour. Always very prompt and courteous and professional! More

Enjoyed shopping at this dealership. John, my sales person, was extremely helpful throughout the entire car buying process. Really made me feel comfortable shopping there. person, was extremely helpful throughout the entire car buying process. Really made me feel comfortable shopping there. More

Helpful, patient, courteous and knowledgeable sales force. Went above and beyond to make the entire experience comfortable. Excellent response time too all my questions and needs. force. Went above and beyond to make the entire experience comfortable. Excellent response time too all my questions and needs. More

Hold time on phone too long.No one greet arrival in service area. Do not follow through on return calls. Repair service good Not accepting this survey with less than 25 words service area. Do not follow through on return calls. Repair service good Not accepting this survey with less than 25 words More

Nice dealership. Friendly staff, not over bearing pushy sales. Informative and helpful. The Forester really sold itself. I drove 6 different cars in one day, all different makes. The Forester was my top sales. Informative and helpful. The Forester really sold itself. I drove 6 different cars in one day, all different makes. The Forester was my top choice. More