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Concordville Subaru

Glen Mills, PA

4.9
3,281 Reviews
Our mission: Concordville Subaru has a commitment to extraordinary customer service. We deliver the right car, at the right price, and provide great service to back it all up. All of this and more results in an exceptional vehicle purchase and ownership experience unlike any other!
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1713 Wilmington West Chester Pike

Glen Mills, PA

19342

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Showing 3,281 reviews

August 12, 2021

They are a great group and work very well in tandem. I think they may need some extra staff to handle the load of computer issues since so many vehicles are outfitted with so many electrical gadgets. It a More

by SFACCIOL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry, but I don't recall anyone's name.
Aug 13, 2021 -

Concordville Subaru responded

SFACCIOL, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day!

Aug 13, 2021 -

SFACCIOL responded

I'd like to send a big Thank You to the folks at Concordville Subaru for their efficiency, dedication to customer service and overall happy attitude at your facility. Keep up the great job you're doing.

August 12, 2021

Friendly and professional. Excellent customer service. Bill was incredibly patient and helpful as we looked at several models before purchasing a 2018 Legacy. I would highly recommend to anyone. More

by TIM.JOHNSON302
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Still
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Lupo Sr.
Aug 13, 2021 -

Concordville Subaru responded

Hi, TIM.JOHNSON302! Thank you for the stellar review, and congratulations on your new 2018 Legacy. We're happy to hear that working with Bill led to your recommendation. We look forward to your next visit. Till then, we hope you enjoy your new ride!

August 12, 2021

Great service and great communication. The entire process was flawless. They even noticed that my inspection was due soon and offered to add that service on-at a cheaper price than the place a bought the veh More

by KENNEDYK03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Cooper
Aug 13, 2021 -

Concordville Subaru responded

Hi, KENNEDYK03! We're happy to hear that we were able to help you with your inspection. We hope to work with you again soon!

August 12, 2021

I used to go to the one in exton and when this one opened I moved my Subaru service needs here and the customer service has been Amazing! A+ More

by GABISTEPHENS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Cooper
Aug 13, 2021 -

Concordville Subaru responded

Thank you for the 5-star review, GABISTEPHENS! We're delighted to hear that you've had consistently positive experience with us here at Concordville Subaru. Please let us know if there's anything else we can help you with. Take care!

August 12, 2021

Sales people were very helpful. Service people were courteous. I would recommend this dealership to anyone. I'm looking forward to buying my next vehicle when my lease expires. More

by COUNTRYBAGEL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Cooper, Zach Catrambone, John Boruk
Aug 13, 2021 -

Concordville Subaru responded

Thank you for the high rating, COUNTRYBAGEL! We're happy to hear that your positive experience with us earned us your recommendation and loyalty. We hope to work with you again soon!

August 12, 2021

Mark explained my service needs and all went well. I appreciated the ride back and forth to my home I also had extended warranty information explained to me at this time More

by carol.wareikis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Raysor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Another Mark to drive me home He was very courteous
Aug 13, 2021 -

Concordville Subaru responded

Thank you for the 5-star review, carol.wareikis! We're happy to hear that working with Mark elevated your experience with us. Have a great day!

August 12, 2021

Great service always fast and efficient great service in every way clean, friendly, efficient and great prices, great with updating you on service and time of completion More

by CHUBBCLUB1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2021 -

Concordville Subaru responded

Thank you for the glowing rating, CHUBBCLUB1! We're happy to hear that you left the dealership satisfied with our services. Safe travels!

August 12, 2021

Great people with a total customer focus. Place has a family atmosphere. Approach is consultative with clear options on the table. Work done in an efficient and timely manner. More

by CCOOLAHAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2021 -

Concordville Subaru responded

Thank you for the kind words and positive review, CCOOLAHAN! Please let us know if there's anything else we can help you with, and we'll be happy to assist. Take care!

August 12, 2021

Great service, wonderful and courteous personnel. It is always a pleasure interacting with Concordville Subaru personnel. It's like a family reunion all thre time More

by JBALLERNO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Laraki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Cooper, Zach Catrambone
Aug 13, 2021 -

Concordville Subaru responded

Hi, JBALLERNO! Thank you for the stellar review. We're delighted to hear that you've had consistently positive experiences with us. Have an awesome day!

August 12, 2021

I have experienced wonderful and convenient service each and every time I have visited Concordville Subaru since I have owned my Subaru Forester. They are the very best! More

by LEEG451
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Catrambone
Aug 13, 2021 -

Concordville Subaru responded

Thank you for the 5-star review, LEEG451! We're delighted to hear that you've had consistently positive experiences with us. We hope to work with you again soon!

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