Concordville Subaru

Work staff courteous, and kept me up to date as work on vehicle. Did not have a long wait. Pleasant experience. Will bring my vehicle to this location again for next service vehicle. Did not have a long wait. Pleasant experience. Will bring my vehicle to this location again for next service More

Melissa was great! She was kind, thoughtful, prompt and transparent. I needed four new tires and she gave me a great and honest recommendation. Thanks! transparent. I needed four new tires and she gave me a great and honest recommendation. Thanks! More

Staff was courteous: work was completed within the specified timeframe and to my satisfaction. My car was waiting for me only a few steps from the service center entrance. specified timeframe and to my satisfaction. My car was waiting for me only a few steps from the service center entrance. More

Everyone was great and my service was finished under the estimated time. Value seems appropriate but this is my first car so I do not have a lot to co pare it to. estimated time. Value seems appropriate but this is my first car so I do not have a lot to co pare it to. More

Dealership is friendly, thorough and efficient. Always friendly and pleasant when I called or visit customer service and service department. I have always had a good experience and prompt return calls. friendly and pleasant when I called or visit customer service and service department. I have always had a good experience and prompt return calls. More

Excellent service, accommodating to the clients, comfortable waiting areas. They are willing to work with the customer as far as I time of appointment and adding service items. Washed the car inside comfortable waiting areas. They are willing to work with the customer as far as I time of appointment and adding service items. Washed the car inside and out. The Service Writer was very knowledgeable. This dealership does not try to upsell service items. More

I love Concordville Subaru! They all go above and beyond. Shout out to Ken...last time in for an oil change/inspection, I suddenly realized I mistakenly left my dog outside and was worried she would run away Shout out to Ken...last time in for an oil change/inspection, I suddenly realized I mistakenly left my dog outside and was worried she would run away. Ken quickly set me up with a loaner car to run home! Months ago my emergency brake cable broke on my way out of the grocery store. Again Ken helped me with a loaner & getting groceries out of my car. Great customer service! More

Incompetent salesmen. Was constantly fed misinformation about fees and the overall process of purchasing the vehicle. All I needed to know was the cost and all I needed to do was pay for the car. I dealt w about fees and the overall process of purchasing the vehicle. All I needed to know was the cost and all I needed to do was pay for the car. I dealt with Mr. Fitzgerald for the majority of the process and it was anything but streamlined. Also, I recommend figuring out the SOPs for registering cars in neighboring states because Matt wanted me to send a copy of my military ID, which if I wasn’t aware of that being a serious federal offense I would have done so. Finally, I had to constantly call to follow up on simple instructions I gave that were not completed. I recommend your salesmen and managers to get on the same page and managers understand that you need to be accountable as a manager or you are simply not serving your purpose. Thank you. More

Warm and clean atmosphere. Staff were great from start to finish. Especially our Sales expert Bill Still!!!!! We loved the way Bill explained everything and was knowledgeable about the Vehicle. Will de to finish. Especially our Sales expert Bill Still!!!!! We loved the way Bill explained everything and was knowledgeable about the Vehicle. Will definitely refer him to others. More

Came in for routine oil, filter and tire rotation service. Was immediately greeted very courteously and work on my car was quickly begun. Melissa, the service rep I dealt with was extremely knowledge service. Was immediately greeted very courteously and work on my car was quickly begun. Melissa, the service rep I dealt with was extremely knowledgeable and friendly. I will definitely be continuing to use this dealership for service of my Subaru. More