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Concordville Subaru

Glen Mills, PA

4.9
3,295 Reviews
Our mission: Concordville Subaru has a commitment to extraordinary customer service. We deliver the right car, at the right price, and provide great service to back it all up. All of this and more results in an exceptional vehicle purchase and ownership experience unlike any other!
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1713 Wilmington West Chester Pike

Glen Mills, PA

19342

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Showing 3,295 reviews

August 27, 2021

Professional, informative knowledgeable staff. Very pleased - we only use Concordville for both Subarus. We were very appreciative that the service staff was able complete work on our car sooner than w More

by Geegah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Concordville Subaru responded

Hi, Geegah! Thank you for the 5-star review, and thank you for continuing to choose Concordville Subaru. We're delighted to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Have a good day!

August 27, 2021

Team very friendly and knowledgeable. Starting working on vehicle promptly. Uncovered i needed back brakes xxxx xxxx xxxxx dxxx. Should not have 25 word minimum More

by NASHSVEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2021 -

Concordville Subaru responded

Thank you for the 5-star review, NASHVEN! We're happy to hear that you left the dealership satisfied with our services. Safe travels!

August 27, 2021

Brought our Subaru into dealership for first service interval recommendation. The service employees were quite responsive and experience was exceptional. Definitely recommend their service options. More

by BROTHERSR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Catrambone, Taylor Thornton
Aug 30, 2021 -

Concordville Subaru responded

Thank you for the high rating, BROTHERSR! We're happy to hear that you left the dealership satisfied with our services and that we have earned your recommendation. Take care!

August 26, 2021

Melissa is amazing. I have worked With for about 5 years. Some details of the work got missed but they usually do. Not detail oriented More

by Doug Meis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2021 -

Concordville Subaru responded

Doug Meis, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day!

August 26, 2021

Customer service specialists are pleasant and courteous along with knowledgeable. I have never had a bad experience. They earned my trust early on with their professionalism. More

by KSMITH513
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2021 -

Concordville Subaru responded

Thank you for the 5-star review, KSMITH513! Your loyalty and trust mean the world to us. We look forward to your next visit. Take care!

August 26, 2021

Very courteous and professional. Provide a courtesy car for longer jobs. Knowledgeable crew. I would recommend their staff for any work that needed to be done. More

by STEVE1878
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2021 -

Concordville Subaru responded

Thank you for the high rating, STEVE1878! We're delighted to hear that your positive experience with us earned us your recommendation. Please let us know if there's anything else we can help you with. Have a great day!

August 25, 2021

The service team was great. They called me to update on the status of my car. The shuttle was on time and friendly. Was greeted as soon as I walked in. More

by christic09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Catrambone
Aug 26, 2021 -

Concordville Subaru responded

Thank you for the 5-star review, christic09! We're happy to hear that you left the dealership satisfied with our services. We look forward to working with you again in the future. Have a great day!

August 25, 2021

The atmosphere is always engaging. Someone is always ready to lift the glass doors to admit me. The staff that ask the purpose of the visit are cheery and want to be sure all my concerns are addressed. More

by JHKAMAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Catrambone
Aug 26, 2021 -

Concordville Subaru responded

Thank you for the high rating, JHKAMAND! We're happy to hear that you left the dealership satisfied with our services. Safe travels!

August 24, 2021

Great crew! Every one was helpful and pleasant. From the time I drove in til I picked it up all cleaned the service was excellent. More

by JWHAMILL3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2021 -

Concordville Subaru responded

Thank you for the stellar review, JWHAMILL3! We're happy to hear that you had such a positive experience with us. We hope to work with you again soon. Have a great day!

August 24, 2021

The moment I walked into the dealership and was met by the general sales manager I knew it would be a pleasant experience. After a warm welcoming I was handed off to a salesman, Anthony, who did a tremend More

by robydoby04
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Cappello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Raysor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deb Widdis, Internet and I just don’t recall the GMs name but thank you
Aug 25, 2021 -

Concordville Subaru responded

Hi, robydoby04! Thank you for the detailed 5-star review. We're delighted to hear that working with Anthony elevated your shopping experience with us. Congratulations on your new car, and we hope you enjoy the ride!

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