Concordville Nissan

John was a pleasure to work with...can't say enough great things about the experience. I was not planning on abuying a car that day, came in with a question about my lease that was to expire in six mon great things about the experience. I was not planning on abuying a car that day, came in with a question about my lease that was to expire in six months. John told me about some great lease deals going on with both Subaru & Nissan, and after talking it over, driving the vehicles, I purchased a car! More

BUYER BEWARE. DON'T BUY A USED CAR FROM THIS DEALER. In July 2013 I searched online for a car for my wife. Found a BMW convertible at this dealer which she liked. Since we live in Ohio, I called and tal In July 2013 I searched online for a car for my wife. Found a BMW convertible at this dealer which she liked. Since we live in Ohio, I called and talked to Chris regarding the condition of the car. He told me it was in perfect condition both mechanically and cosmetically, except for a tear in the drivers front seat which was repairable. I checked here at home and was told I could replace the leather on the drivers seat for $550. My wife and I flew from Cleveland to Philadelphia, rented a car, and drove to the dealership expecting to drive this car home and expecting to repair the seat in Ohio. On arrival we were met my Chris who immediately turned us over to Remington who took us to the car. On walk around we found the drivers side had been keyed from front to back, the left side of bumper was hanging loose, there were deep scratches in the right front bumper, and scratch marks on passenger door. This was THE PERFECT CAR. Remington said "oh, I had never seen it". However, being the good USED CAR salesman, he said no sweat we can fix it by Monday. In talking about the seat I said no problem, I can get it replaced in Ohio for $550. He said I can get it done for $450 here on Monday morning. After dickering, I agreed to pay half of the new seat. Price was agreed upon so I filled out and signed to buy the car. STUPID!!!! I believed a USED CAR salesman and know better. So much for driving it home Friday!!! So Friday,Saturday, and Sunday nights in a motel with associated meal costs. By 1300 Monday no call from Remington so I called him and asked the status. Seat is done and we're just finishing up other stuff. We went to agency and Remington said just about done. Reminded him we had to be home by midnight - no problem be ready soon. At 1700 (4 hrs later) the car was brought out. On inspection, the bumper was still loose, scratches still on right bumper, key mark still there (couldn't buff it out), and the front seat had been PATCHED not REPLACED. So there we are after a weekend of expenses, having to be back in central Ohio by midnight, and having PAID for the car. No choice - take it as is and we did. As of now not sure how much extra agency got out of us, probably $500, but good guy Remington did buy us a full tank of fuel. On drive home windshield washer did not work and upon arriving home the PATCHED front seat already had a 3" tear where it had been repaired. I'm sure agency will have rebuttal to this but above is FACT. BEWARE,BEWARE,BEWARE. More

I worked with salesman Zac Miller and sales manager Chuck DeSantis. Both were professional, courteous and knowledgeable. I came in looking for a specific Pathfinder. Zac took the time to make sure I understo DeSantis. Both were professional, courteous and knowledgeable. I came in looking for a specific Pathfinder. Zac took the time to make sure I understood and felt comfortable with the vehicle from top to bottom and when it came time to make the deal, both Zac and Chuck were terrific to deal with. I couldn't be more happy with my experience and will be coming back again when it comes time to buy my next vehicle. More

John came highly recommended from a friend and co-worker who has been a loyal customer for some time. John was amazing to work with. I never felt rushed, he worked with me on my hectic schedule and did more who has been a loyal customer for some time. John was amazing to work with. I never felt rushed, he worked with me on my hectic schedule and did more than most salesmen that I have purchased from. I also walked out with more car than I planned on when I walked in - nice sale! More

Marq and Ryan worked diligently to find financing for me since I have probably the lowest credit rating they have seen in a long time, if ever!! Since I am the only driver in my house, I needed a dependable since I have probably the lowest credit rating they have seen in a long time, if ever!! Since I am the only driver in my house, I needed a dependable car to get everyone back and forth to work. Marq and Ryan went above and beyond to make that happen and I don't think they realize how appreciative I am! I am definitely recommending your dealership to anyone I know that needs a car. After I pay on this car for a while and get my credit score up, I WILL be back so they can put me in a new one!! More

This is my 2nd Murano I have bought here.I find the staff to be extremely professional .I am a 52 year old single professional female buying my car solo. I cannot begin to tell you of the many bad experience to be extremely professional .I am a 52 year old single professional female buying my car solo. I cannot begin to tell you of the many bad experiences I have had over the years buying cars. To be able to walk into a car dealership and be able to communicate what I want and need in a vehicle and not get the runaround is quite honestly amazing. I find daily customer service is a lost art. I bought my last car there and continued to have my car serviced there and I never walk in to the dealership without being greeted ,and for the salesman and others I have met there treated like a friend. I recommend this dealership highly to anyone buying a car. More

I recently purchased a 2013 Quest SV with Amit. Van was excellent expected no power lift gate. I was able to trade it back for a 2013 Quest SL with John Shields as my sales person. John did a great job add excellent expected no power lift gate. I was able to trade it back for a 2013 Quest SL with John Shields as my sales person. John did a great job addressing my concerns and scored me a van with the lift gate. Finance and sales team kept my payment low. More

My overall experience with this dealership, and especially John McGettigan, Chuck DeSantis and Chuck Esbensen, was of a very professional nature and experience. The work done on the vehicle (addin especially John McGettigan, Chuck DeSantis and Chuck Esbensen, was of a very professional nature and experience. The work done on the vehicle (adding extras and options) were completed to my satisfaction and the vehicle was delivered to me in a timely manner. Everyone I came into contact with at the dealership were most hospitable. I would recommend this dealership to anyone wanting, or thinking about, a Nissan vehicle. More

Upon entering, Moe, the sales manager, greeted us with a smile and and a handshake, and then even recognized me from having my previous car serviced there (which I did not purchase there). He directed us t smile and and a handshake, and then even recognized me from having my previous car serviced there (which I did not purchase there). He directed us to John, who listened to exactly what we were looking for and pointed us in the right direction. Long story short, they were both very patient with us as we deliberated on whether or not we really want to make the leap to a new vehicle, and it really was much deliberation because we were attached to our car...but it was time. They let us make up our own minds with minimal interruption, and for that we truly appreciate their professionalism and their overall service. In the end we did get not only what we wanted, but what we needed as well. More

We walked around the used car lot for about 20 minutes before any asked if we needed help. When we asked to test drive a car it took another 29 minutes to get the keys because the system was down. Zach wa before any asked if we needed help. When we asked to test drive a car it took another 29 minutes to get the keys because the system was down. Zach was very nice and quite helpful. However while we were in the showroom discussing rates, one of the managers started yelling very loudly to one of the employees. He was too loud and very obnoxious. It put a damper on the excitement of getting a new car. The same manager later in the evening started ranting again. I was uncomfortable being there. If I hadn't been so close to finalizing the deal I would have walked out. Also, I was quoted one percentage rate for financing but got a different rate. I felt if you can't guarantee a rate don't quote it. More