Concord Toyota

Everything was great. They helped us get the vehicle we wanted and explained everything thoroughly. They helped us get the vehicle we wanted and explained everything thoroughly. More

Excellent service! Jan made my car buying experience easy and pleasurable! Would 100% do business with them again! Jan made my car buying experience easy and pleasurable! Would 100% do business with them again! More

Great assistance and easy process on buying a new car. Never felt pressured at all, staff was super accommodating. Never felt pressured at all, staff was super accommodating. More

Had a great experience at this dealership with the help of Jordan Kurz. Responded to all of my questions very quickly and was very accommodating. 10/10 service! of Jordan Kurz. Responded to all of my questions very quickly and was very accommodating. 10/10 service! More

We're very happy with our RAV 4 Hybrid purchase. Niko was very helpful in the purchasing process. Overall experience was great. Niko was very helpful in the purchasing process. Overall experience was great. More

Knowledgeable Accomodating Helps a lot and explain the process Fast service i didnt wait for so long. process Fast service i didnt wait for so long. More

I was very happy with my purchase really appreciate the gentleman that help me he was so helpful I give him a 5star gentleman that help me he was so helpful I give him a 5star More

They were friendly and was very nice so I am happy to visit this Toyota visit this Toyota More

The sales Lady knows her stuff she’s a people person even in the financial department in the financial department More

The issue that I have with Concord Toyota is that they upgraded the warranty on my vehicle without asking me. I was in a rush as I needed a vehicle asap so I didn’t review the documents until I got home. upgraded the warranty on my vehicle without asking me. I was in a rush as I needed a vehicle asap so I didn’t review the documents until I got home. When I got to the dealership to sign my documents there was an extra $3000 on my finance paperwork. I called the dealership multiple times and was told to come back in 2 weeks to remove the warranty. I reached out to the warranty company and they instructed me to go to the dealership and have it removed. I did just that. When I arrived Bill was quite irritated that I came to the dealership and stated that if your paperwork gets messed up don’t blame me. I signed the documents to remove the warranty that day and left. I reached out to the person who originally sold me the vehicle to ask about the power train warranty that I was told originally came with the vehicle, only to be told that I should keep the $3000 warranty and that the cancellation documents I signed still haven’t been submitted. Now I have to go and get a notarized document to get the warranty removed. Please pay close attention to what you’re signing with them because I would hate to see you have to go through this. More