Concord Toyota

Service was good, but I brought my Prius in for a factory recall. It was very easy to make the appointment and one was available in just a couple days. I arrived a bit befo I brought my Prius in for a factory recall. It was very easy to make the appointment and one was available in just a couple days. I arrived a bit before the scheduled time and had to wait about 10 minutes to get checked in because many others were also dropping off their vehicles. The disappointing part was that I then had to wait a full hour before there was a shuttle to drop me off at my work site. On the other end though they picked me up within 10 minutes to bring me back to the dealership. More

New Car 12mos service Met fairly quickly upon arrival at service bay. Appointment was made on line and they had all my necessary paperwork readily handy. 12-month service Met fairly quickly upon arrival at service bay. Appointment was made on line and they had all my necessary paperwork readily handy. 12-month service was completed within 90 minutes and findings well explained. Service invoice was given to me detailing work and zero due. Car was also washed. More

Very polite, professional and attentive service writers. A much more pleasant experience than the dealership I used to go to. I'll definitely be back! A much more pleasant experience than the dealership I used to go to. I'll definitely be back! More

Excellent service Took my Prius Prime for the first at Concord Toyota and was impressed with the service especially when they washed my car. Don't get that on other dea Took my Prius Prime for the first at Concord Toyota and was impressed with the service especially when they washed my car. Don't get that on other dealership. I will always take my car there from now on. Although I cannot remember the name who helped me, he was very helpful. More

Best Service I have been buying and getting my cars serviced there for years. They are always on time with service and if I need it sooner it they have been able I have been buying and getting my cars serviced there for years. They are always on time with service and if I need it sooner it they have been able to make it work. Daric is great to work with. More

Tip top service Concord Toyota has served my Tundra with tip top , honest, and speedy service ! Best I have ever had with any car I have owned. Troy Concord Toyota has served my Tundra with tip top , honest, and speedy service ! Best I have ever had with any car I have owned. Troy More

Excellent Service Excellent service overall and the waiting lounge area was very comfortable. I was kept inform the status of my car being service at all time. Excellent service overall and the waiting lounge area was very comfortable. I was kept inform the status of my car being service at all time. More

Service Great service. Always well taken care of. Every time I bring my car for service, the staff are so helpful and polite. Its never fun when something goe Great service. Always well taken care of. Every time I bring my car for service, the staff are so helpful and polite. Its never fun when something goes wrong with your car. The staff at Concord Toyota always make the experience not so bad. Thank you! More

Good service took Highlander in for oil change and air filter replacement. Took about 1.5 hours. Only issue that popped up was - it was a hot day, in the 90s. Howe took Highlander in for oil change and air filter replacement. Took about 1.5 hours. Only issue that popped up was - it was a hot day, in the 90s. However, when I drove the car later, the temperature display inside car only read 77 degrees! I called and left a message to service dept - but did not get a call back for 6 hours. At hottest point of day, 97 degrees, I ran an errand and the temp display read 111 degrees. After driving for about 30-45 minutes the display finally dropped to 99. I figure the service tech must have knocked something while installing the filters. I'll still keep an eye on it to make sure this wild fluctuation doesn't recur. Never had it happen in 11 years. Not happy that we weren't called back in a reasonable time. I am happy that they got rid of the pushy service folks that you talk to when dropping car off. I know what I need when I come for service. I don't need other expensive services pushed on me. Gerald was good to work with. More

Worth the DRIVE ! We drove 160 miles to look at a 2017 Toyota Highlander Platinum Limited , which by the way was as described "Beautiful" but after being at the Toyota We drove 160 miles to look at a 2017 Toyota Highlander Platinum Limited , which by the way was as described "Beautiful" but after being at the Toyota Dealership for a few hours we realized we could purchase a brand new Highlander Limited ,NO miles, our choice of color, etc. for not that much more $$$$ . Craig Selbach was an outstanding salesman and may I add Patient and most important NOT pushy. Complete opposite for our area of state. We would do it again. More