
Concord Toyota
Concord, CA
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I am happy with my brand new car, it is great and amazing car so far. Also, I can say that I was very well attended by everybody at the dealer car store. Thank you so much. car so far. Also, I can say that I was very well attended by everybody at the dealer car store. Thank you so much. More
They tried all the tricks. I arrived on time for my appointment, checked in at the front desk then waited outside. No one shows. After a while I asked at the desk, where is I arrived on time for my appointment, checked in at the front desk then waited outside. No one shows. After a while I asked at the desk, where is my sales person? First, the guy behind the desk says the the sales person was looking for me. Looking where? I was right out in front. Then someone else says to take a seat and relax - a known tactic to have me waste my time at their place so I don't visit too many other dealers. I waited more, still standing outside. Finally I went back to the sales desk, showed them my phone and said "If I don't see my sales person in ten minutes, I am out of here". I hear my sales person paged. Eight minutes later my sales guy shows, saying that he didn't know I was there. I said "I had heard you paged". Plus, how could he not know I was there if he was supposedly "looking for me" earlier? The run-around. Typical snaky practice. More
We had the best buying experience with Concord Toyota. The salesperson Nick provided the most professional, pleasant and honest. He helped us to find the great 2023 Highlander Hybrid. His service was so w The salesperson Nick provided the most professional, pleasant and honest. He helped us to find the great 2023 Highlander Hybrid. His service was so well that he deserves to get 6 stars. The showroom is extremely nice and clean. We will absolutely return to Concorn Toyota for our next purchase and recommed to our friends. More
Our salesperson was excellent. Knowledgeable on our 4Runner, no pressure tactics, and a pleasure to work with. The finance officer was also very knowledgeable and very helpful. Car Knowledgeable on our 4Runner, no pressure tactics, and a pleasure to work with. The finance officer was also very knowledgeable and very helpful. Car was delivered with a red Christmas bow which was fun and festive. More
Lisa was very thorough and walked us thru the vehicle effortlessly. We were in and out in less than 2 hours … The best purchasing experience ever!! effortlessly. We were in and out in less than 2 hours … The best purchasing experience ever!! More
We had a great experience at Toyota with bishal helping us find a great SUV. Our only complaint is the dealership markup, but that seems pretty standard to all dealerships right now (new cars are hard to f us find a great SUV. Our only complaint is the dealership markup, but that seems pretty standard to all dealerships right now (new cars are hard to find!). Also our toddler came car shopping with us, and the staff at Toyota were so nice and patient when he got restless! More
Came in to pick up my car from the service department, and saw the car I have been looking for for many months. I spoke to a salesperson, and learned that the person it was allocated for backed out of th and saw the car I have been looking for for many months. I spoke to a salesperson, and learned that the person it was allocated for backed out of the deal, an it just went on the lot a few hours previously. So, 2 hours later, I drove out of the lot having traded in one car, and bought the new. The employees are very easy to work with. More